Tax Preparer

Coulter Services; Des Plaines (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Coulter Services in Des Plaines, IL is seeking a Tax Preparation & Customer Support professional to prepare federal and state tax returns and guide customers on deductions and tax planning using TurboTax.

You will build and maintain local client relationships through outreach, delivering personalized service for a variety of individual and business tax situations and helping customers file accurately and on time.

Qualifications

• Strong knowledge of federal and state tax concepts.
• Clear and accurate tax guidance.
• Customer service skills with attention to detail.
• Comfort using tax software and assisting users.
• Strong communication and relationship-building skills.

Responsibilities

• Prepare and review federal and state tax returns.
• Offer guidance on deductions and tax planning.
• Help customers effectively use TurboTax products.
• Support both individual and business tax needs.
• Conduct outreach to strengthen local client relationships.

Skills

Tax concepts

Customer service

Communication

Tax software

Relationship building

Tools

TurboTax

Job description

Tax Preparation & Customer Support (Onsite Retail)

Prepare federal and state tax returns for customers using TurboTax. Provide accurate, customer-focused tax advice, help identify eligible deductions, and support tax planning efforts. Assist customers with using TurboTax products to complete and file returns properly.

Build and maintain local client relationships through outreach and deliver personalized service for a variety of individual and business tax situations.

Key Duties

• Prepare and review federal and state tax returns
• Offer guidance on deductions and tax planning
• Help customers effectively use TurboTax products
• Support both individual and business tax needs
• Conduct outreach to strengthen local client relationships

Qualifications & Skills

• Strong knowledge of federal and state tax concepts
• Ability to provide clear, accurate tax guidance
• Customer service skills with attention to detail
• Comfort using tax software and assisting users
• Strong communication and relationship-building skills