Tax Expert

TSP talent; Joliet (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

TSP talent in Joliet, IL is seeking dedicated tax professionals to prepare and review individual and business tax returns at a retail location. You will advise clients on tax planning and potential impacts, helping them maximize deductions through TurboTax tools and personalized guidance.

Join a team focused on strong client relationships and accurate tax guidance delivered in person or via video at our retail site.

Qualifications

• Strong tax knowledge with attention to detail.
• Ability to explain tax concepts clearly to clients.
• Comfort using tax software and troubleshooting customer questions.
• Excellent interpersonal and relationship-building skills.
• Professional communication for in-person and video interactions.

Responsibilities

• Prepare accurate individual and business tax returns.
• Advise clients on tax planning and potential tax impacts.
• Find and validate deductions and relevant tax information.
• Support customers through product-based guidance using TurboTax tools.
• Build relationships with local clients through community outreach.
• Deliver personalized service in person and via video at a retail location.

Skills

Tax knowledge

Client communication

Detail orientation

Interpersonal skills

Problem solving

Tools

TurboTax

Job description

Role Summary

Provide customer-focused tax preparation and tax guidance for individuals and businesses using TurboTax products. Identify eligible deductions, complete and review tax returns, and offer practical tax advice and planning to help clients optimize outcomes.

Key Duties

• Prepare accurate individual and business tax returns
• Advise clients on tax planning and potential tax impacts
• Find and validate deductions and relevant tax information
• Support customers through product-based guidance using TurboTax tools
• Build relationships with local clients through community outreach
• Deliver personalized service in person and via video at a retail location

Qualifications & Skills

• Strong tax knowledge and attention to detail
• Ability to explain tax concepts clearly to clients
• Comfort using tax software and troubleshooting customer questions
• Excellent interpersonal and relationship-building skills
• Professional communication for both in-person and video interactions