Tax Operations Lead: Process & Compliance Champion

Bank of America; Jacksonville (FL); On-site; USD 80,000 - 105,000; Full time

Job summary

Bank of America is seeking a Team Lead for GWIM Tax Reporting Operations to oversee the Tax Operations Payments Team. The role focuses on supervising daily withholding payments, process controls, and timely tax reporting across IRS and State agencies.

The position requires experience in operations, strong communication, and the ability to work overtime during tax season. A collaborative manager who drives accuracy and efficiency will thrive in this role.

Qualifications

• 3-5 years Operations experience.
• Strong oral and written communication skills.
• Ability to manage multiple priorities to meet daily deliverables.
• Proficiency in MS Office and data tools.
• Detail oriented with analytical problem-solving abilities.

Responsibilities

• Oversee daily operations team and ensure deliverables meet deadlines.
• Provide guidance, coaching, and coverage for Payment associates.
• Monitor control reviews of payment packets and ensure regulatory compliance.
• Support tax withholding processes and reconciliations during tax season.
• Participate in audits and process improvement initiatives.

Skills

Attention to Detail

Collaboration

Management

Data Analysis

MS Office

Communication

Education

College degree preferred

Tools

MS Office

Job description

Bank of America is seeking a Team Lead for GWIM Tax Reporting Operations to oversee the Tax Operations Payments Team. The role focuses on supervising daily withholding payments, process controls, and timely tax reporting across IRS and State agencies.

The position requires experience in operations, strong communication, and the ability to work overtime during tax season. A collaborative manager who drives accuracy and efficiency will thrive in this role.