Tax Office Receptionist - Flexible Schedule & Growth

Jackson Hewitt Inc.; Lubbock (TX); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Training & development

Job summary

Jackson Hewitt Greeter/Receptionist role at Jackson Hewitt is the face of the brand during high client traffic. You will greet potential clients, discuss services, assist with scheduling tax preparation appointments, and help with phone calls and check distribution while tax preparers are busy.

This seasonal position runs November through April 15th with flexible scheduling and a full-time option. A High School Diploma or equivalent is required, and reliable transportation is preferred.

Qualifications

• Good interpersonal and communication skills.
• Customer service or sales experience preferred.
• High School Diploma/ GED, or equivalent related business experience.
• Reliable transportation and a valid driver's license and insurance preferred.

Responsibilities

• Greets all potential clients in a friendly and professional manner.
• Engages in conversation with potential clients to share information about Jackson Hewitt’s services, products, and promotions.
• Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts.
• Assists with scheduling tax preparation appointments and calling customers.
• Monitors client flow at the location and keeps clients engaged during periods of wait time.
• Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients.

Skills

Interpersonal skills

Communication skills

Customer service experience

Sales experience

Education

High School Diploma/GED

Job description

Jackson Hewitt Greeter/Receptionist role at Jackson Hewitt is the face of the brand during high client traffic. You will greet potential clients, discuss services, assist with scheduling tax preparation appointments, and help with phone calls and check distribution while tax preparers are busy.

This seasonal position runs November through April 15th with flexible scheduling and a full-time option. A High School Diploma or equivalent is required, and reliable transportation is preferred.