Tax Field Representative

State of Mississippi; College Vista (MS); On-site; USD 35,000 - 40,000; Full time

Job summary

State of Mississippi in Tupelo, MS is seeking a Tax Field Representative to perform investigations of employer UI tax compliance, explain unemployment law, audit payrolls, and collect delinquent reports. You will represent the Agency in hearings and support MDES services, while maintaining excellent customer service.

A background check and valid driver's license are required. The role is located in the Tax Department at the Tupelo WIN Job Center, Lee County, and offers an annual salary between

Qualifications

• Extensive knowledge of the UI tax program and the UI tax system, including state UI laws, regulations, written policies, and departmental procedures.
• Strong analytical, organizational, and time management skills; ability to understand and explain complex matters.
• Excellent interpersonal and customer service skills, effective communication skills, and strong attention to detail.
• Typically requires a Bachelor’s Degree and 1-3 years of experience.

Responsibilities

• Perform investigations regarding employer compliance in unemployment tax reporting.
• Explain the legal provisions of unemployment law to customers.
• Audit employers’ payrolls and secure delinquent reports and remittances.
• Represent the Agency in status hearings and market MDES services.
• Conduct garnishment investigations and collection of delinquent taxes.
• Assist other areas of the Tax unit as needed.
• Maintain exceptional customer service with both external and internal users.
• All potential applicants must pass an extensive background check and have a valid driver's license.

Skills

Analytical skills

Organizational skills

Time management

Interpersonal skills

Customer service

Communication skills

Attention to detail

Education

Bachelor's Degree

Job description

Tax Field Representative in 41 - LEE COUNTY, MS

State of Mississippi

$34,800.00 - $39,800.00 Annually

Location

41 - LEE COUNTY, MS

Full-Time

About the Agency

The goal of the Mississippi Department of Employment Security is to help Mississippians get jobs. Through our network of WIN Job Centers, MDES matches qualified, prospective employees with employers. Also at Job Centers, Mississippians can obtain job training to sharpen their work skills and make themselves more competitive in the job market. The mission statement for the Mississippi Department of Employment Security is "Helping Mississippians Get Jobs." The email address for the MDES Human Resources Department is [e-mail], and the phone number is 601-321-6000.

This position will be located in the Tax Department at the Tupelo WIN Job Center in Lee County.

Perform duties related to the Office of Reemployment Assistance, including but not limited to the following: perform investigations regarding employer compliance in unemployment tax reporting, explain the legal provisions of unemployment law to customers, audit employers’ payrolls, secure delinquent reports and remittances, represent the Agency in status hearings, and market MDES services. Performs garnishment investigations and collection of delinquent taxes. Assists other areas of the Tax unit as needed. Responsible for maintaining exceptional customer service with both external and internal users. Other duties as assigned by ORA Management. — All potential applicants are required to pass an extensive background check and must have a valid driver's license, as some travel may be required.

What you'll need to be Successful

Extensive knowledge of the UI tax program and the UI tax system, including state UI laws, regulations, written policies, and departmental procedures. Strong analytical, organizational, and time management skills; ability to understand and explain complex matters. Excellent interpersonal and customer service skills, effective communication skills, and strong attention to detail.

Preferred Qualifications

Typically requires a Bachelor’s Degree and 1-3 years of experience. — Hiring Agency Prefers:Bachelor's Degree from an accredited four-year college or university in Business, Accounting, Finance, Auditing, or related field and three (3) years of experience related to the described job duties, two (2) years of which must include employment in a professional or other responsible capacity in the field of Employment Security, Accounting, Law Enforcement of federal or state tax laws or labor and industrial relations.

Agency Minimum Salary

$34,800.00

$39,800.00

Address

210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201