Tax Expert: Virtual Support Specialist

Intuit, Inc.; Chino Hills (CA); Remote; USD 60,000 - 75,000; Full time

Job summary

Intuit, Inc. is seeking a Retail Tax Expert to deliver virtual, one-on-one tax support to TurboTax customers nationwide.

You will prepare and review individual returns, answering federal and state tax questions and identifying deductions and credits to optimize outcomes in a secure, cloud-based environment. You will stay current on changing tax laws, document cases, and collaborate with peers to improve customer experiences while thriving in Intuit’s inclusive, learning-focused culture that

Qualifications

• Prepare and review individual tax returns.
• Answer complex federal and state tax questions.
• Identify deductions and credits to optimize outcomes.
• Document cases using secure, cloud-based tools.
• Stay current on changing tax laws and regulations.
• Collaborate with peers to improve customer experiences.

Responsibilities

• Deliver virtual, one-on-one tax support to TurboTax customers nationwide.
• Prepare and review individual returns.
• Identify eligible deductions and credits to optimize tax outcomes.
• Document cases in Intuit’s secure, cloud-based tools.
• Stay current on federal/state tax law changes and provide accurate guidance.
• Collaborate with peers to continuously improve customer experiences.

Job description

Intuit, Inc. is seeking a Retail Tax Expert to deliver virtual, one-on-one tax support to TurboTax customers nationwide.

You will prepare and review individual returns, answering federal and state tax questions and identifying deductions and credits to optimize outcomes in a secure, cloud-based environment. You will stay current on changing tax laws, document cases, and collaborate with peers to improve customer experiences while thriving in Intuit’s inclusive, learning-focused culture that