Tax Expert (US, PEO, Operations Tax Services)

Deepstreamtech; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

A leading company is seeking an Ops Supervisor (Tax Expert) to assist in launching US Tax Operations services. This role involves managing payroll-related registrations, executing tax operations strategies, and ensuring compliance with tax regulations, all while contributing to the future of HR tech.

Qualifications

• Must have U.S. payroll experience to understand compliance requirements.
• Proven experience supervising operations, ideally in payroll for over 10 years.
• Fluent in English; additional languages are a plus.

Responsibilities

• Assist with setup and launch of expanded US Tax Operations services.
• Manage payroll-related state tax registrations and account maintenance.
• Ensure compliance with federal, state, and local tax regulations.

Skills

Project Management

Communication

Organization

Problem-Solving

Leadership

Autonomy

Job description

Requirements

• Must have U.S. payroll experience to understand compliance requirements in a PEO environment.
• Proven experience in supervising operations, ideally in a payroll or similar environment, for more than 10 years.
• Strong project management skills with a track record of leading cross-functional initiatives for over 10 years.
• Excellent organizational and problem-solving skills.
• Strong leadership and team-building abilities.
• High level of comfort with technology and ability to work in a fast-paced, remote environment.
• Outstanding communication skills, both written and verbal.
• Ability to work autonomously and make decisions with minimal supervision.
• Passion for building new business lines and driving growth.
• Fluent in English; additional languages are a plus.
• Experience working remotely is preferred but not required.

What the job involves

• Remote is looking for an Ops Supervisor (Tax Expert) to assist with the setup and launch of our expanded US Tax Operations services.
• This is an exciting opportunity to build and scale a new business line from the ground up.
• Our goal is to simplify the complexity of people processes, enabling modern businesses to expand and thrive, and through that, help define the future of work.
• Most importantly, you will have the chance to make a personal difference in the HR tech industry and contribute to Remote’s success as the #1 HR platform for global businesses.
• Manage payroll-related state tax registrations and account maintenance, including employment tax and workers’ compensation accounts, with federal and state tax agencies to support employer onboarding and ongoing compliance.
• Perform daily tax-related operations, including tax filing, account setup, and issue resolution with government tax authorities.
• Provide constructive feedback to internal teams and government agencies to ensure accurate and timely tax registrations and account maintenance.
• Review and resolve inbound escalations related to tax issues, such as registration errors, registration challenges, and agency communications.
• Develop and execute tax operations strategies that streamline registration processes and tax filings.
• Identify opportunities for process improvements in tax registration workflows, ensuring efficiency and accuracy.
• Collaborate with R&D to automate tax registration and reporting processes, improving customer onboarding efficiency.
• Ensure compliance with federal, state, and local tax regulations, including timely and accurate tax registrations and submissions.
• Establish and maintain high-quality assurance standards for tax-related operations, ensuring accuracy in tax data and reporting.
• Serve as the primary point of contact for federal and state tax agencies, ensuring effective communication, prompt issue resolution, and maintaining strong agency relationships.
• Communicate agency tax-related updates and insights with internal stakeholders, generating reports on tax filings, registration status, and compliance metrics.
• Utilize internal software tools to analyze customer tax data, providing necessary insights to sales teams for tax-related aspects of customer proposals and engagements.