Tax Experienced Manager, Global Tax Outsourcing

BDO USA; Chicago (IL); On-site; USD 115,000 - 241,000; Full time

Job summary

A leading accounting firm in Chicago is seeking a Tax Experienced Manager for Global Tax Outsourcing. In this role, you will deliver exceptional services and manage multiple client projects. Ideal candidates will have over 5 years of relevant experience and a strong background in project management and client relations. Competitive compensation and professional growth opportunities are offered.

Benefits

Employee Stock Ownership Plan

Flexible work arrangements

Comprehensive health benefits

Qualifications

• 5+ years of Global Tax Outsourcing experience required.
• Experience in a professional services firm is required.
• CPA certification or equivalent designation is preferred.

Responsibilities

• Deliver exceptional client service to a fast-expanding client base.
• Manage projects across various business needs.
• Build and maintain strong client relationships.

Skills

Client Service

Project Management

Tax Outsourcing

Analytical Skills

Negotiation

Education

Bachelor’s degree in Accounting, Economics, or Finance

Tools

Microsoft Office Suite

SharePoint

Job description

Tax Experienced Manager, Global Tax Outsourcing

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Tax Experienced Manager, Global Tax Outsourcing

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JOB DESCRIPTION

The Tax Experienced Manager, Global Tax Outsourcing (GTO) delivers exceptional client service to BDO's fast expanding client base. This role will work as part of a dedicated team, taking responsibility for controlling a number of clients’ outsourced service lines, working directly with clients and the supporting team under Partner/Director or Sr. Manager’s supervision. This position will take responsibility for the coordination and completion of projects at the executive level with partnership from a variety of teams. Additionally, the Global Tax Outsourcing Experienced Manager plans, sets deadlines, assigns responsibilities, and monitors project completion The ideal candidate for this role is familiar with a variety of the field's concepts, best practices, and procedures, and will rely on their extensive experience and judgment to plan and accomplish their goals. This role performs a variety of tasks as they relate to project plans and cross functional support, while leading and directing the work of others. A wide degree of creativity and latitude is expected. Experience with executive presentations and project is a must.

Job Summary

JOB DESCRIPTION

The Tax Experienced Manager, Global Tax Outsourcing (GTO) delivers exceptional client service to BDO's fast expanding client base. This role will work as part of a dedicated team, taking responsibility for controlling a number of clients’ outsourced service lines, working directly with clients and the supporting team under Partner/Director or Sr. Manager’s supervision. This position will take responsibility for the coordination and completion of projects at the executive level with partnership from a variety of teams. Additionally, the Global Tax Outsourcing Experienced Manager plans, sets deadlines, assigns responsibilities, and monitors project completion The ideal candidate for this role is familiar with a variety of the field's concepts, best practices, and procedures, and will rely on their extensive experience and judgment to plan and accomplish their goals. This role performs a variety of tasks as they relate to project plans and cross functional support, while leading and directing the work of others. A wide degree of creativity and latitude is expected. Experience with executive presentations and project is a must.

Job Duties

• Professionally communicates and partners with cross-functional teams for project timeliness and support. Ensures that excellent services is adhered to in all dealings with clients, employees, and BDO's Local Country Providers (LCP's) and the required Service levels are achieved
• Builds and manages at a global strategic level, strong relationships with clients through all manners of communication inclusive of regular visits to client sites, and, as needed, to BDO regional offices/team sites
• Establishes and maintains client account plans and ensures that action steps are implemented to achieve results in client satisfaction, retention, and expansion of services or countries
• Manages projects across all lines of business needs. Including but not limited to: financial projects, inter-country projects, etc.
• Maintains highest level of confidentiality and discretion
• Learns organizational systems and evaluates the need for resources appropriately
• Consistently manages time, budget and resources for all projects ensuring delivery dates, identification and resolution of issues, adherence / mindfulness of project scope, and the impacts of changes
• Develops and nurtures strong, collaborative, trusting relationships among the project’s leadership, team members, and key partners. Manages a team of professionals based on client scope of work in the NYC Office and through the BDO Partner Network around the world
• Expertly communicates to all team/campaign members ensuring knowledge of project scope, responsibilities, and changes
• Identifies trends, best practices, and opportunities for payroll consulting, written analysis, and recommendations for cost effective client solutions
• Acts as a client advocate and strategic resource for overall client issues in the areas of billing, legal, policy, country tax issues, payroll management operations, and systems
• Works with BDO Partners to prepare year end client review and analysis as well as monthly reports and quarterly reviews as required
• Manages Risk & Compliance in line with BDO USA & Client policies. Ensures team compliance with BDO standards, client policy, monitors data accuracy and integrity
• Develops Requests for Proposals (RFP), for account renegotiations, including fee structure and presentation
• Develops processes and procedures within the team and region which maximize productivity, ensure clear communication and efficiency, and effect consistent service delivery
• Develops and implements efficiency plans including both off-shoring and near shoring strategies and activities
• Works with the Implementation team during execution plan for new accounts ensuring that communication bridges, policies, procedures, and processes are in place and followed
• Works alongside and consults with Senior Directors and Partners as appropriate
• Is open to change and adopting new approaches
• Undertakes other tasks and special projects as required
  
  
  

Exceptional Client Services Behaviors

• Demonstrates overall client ownership and ensures the highest standards in others
• Proactively takes potentially valuable ideas to the client
• Acts as a collaborative client manager and applies a managed client approach
• Develops innovative solutions to the commercial challenges of the client
• Communicates effectively to ensure client expectations are managed appropriately
  
  
  

Business & Personal Development Behaviors

• Develops and builds a pipeline of potential new work with minimal supervision
• Actively involves others in their business development activities
• Writes a personal development plan and ensures it is executed
• Undertakes meaningful business discussions with clients at all levels
• Begins to develop an area of specialism and knowledge
• Is fully involved in Business Development (BD) strategy
• Openly shares expertise both internally and externally
  
  
  

Supervisory Responsibilities

• Monitors performance of team against set goals and standards, responding to any deviations in a proactive manner
• Serves as a resource for problem resolution, training, and team building
• Gives time to other people to help them solve their issues
• Is robust under pressure when managing multiple project/activities
• Takes the lead with difficult conversations and delivers constructive feedback
• Ensures high quality work from their team, ensuring high standards are maintained for all internal and external clients
  
  
  

Education

Qualifications, Knowledge, Skills, and Abilities:

• Bachelor’s degree, required; focus in Accounting, Economics, or Finance, preferred
  
  
  

Experience

• Five (5) or more years of Global Tax Outsourcing experience, required
• Experience in a professional services firm, required
• Negotiation experience, preferred
  
  
  

License/Certifications

• CPA certification, Attorney (admitted to practice in a U.S. jurisdiction), or Internal Revenue Service Enrolled Agent (“EA”) (or the equivalent of one of these designations), preferred
  
  
  

Software

• Proficient in IT applications e.g., Microsoft Office (Word, PowerPoint, and Excel), preferred
• Proficient in SharePoint and GFR, preferred
  
  
  

Language

• English and proficiency in more than one (1) other language, preferred
  
  
  

Other Knowledge, Skills, & Abilities

• Excellent organization/computer skills with the ability to work on various projects simultaneously
• Good judgment and strong reasoning skills
• Excellent written and verbal communicate skills
• Willingness to work off-hours; flexibility/ability to work across global time zones
• Excellent interpersonal skills with the ability to relate with diverse personalities in a tactful and mature manner
• Ability to respond tactfully and professionally in high demand situations
  
  
  

About Us

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We Are Committed To Delivering Exceptional Experiences To Middle Market Leaders By Sharing Insight-driven Perspectives, Helping Companies Take Business As Usual To Better Than Usual. With Industry Knowledge And Experience, a Breadth And Depth Of Resources, And Unwavering Commitment To Quality, We Pride Ourselves On

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!
• Benefits may be subject to eligibility requirements.
  
  
  

Equal Opportunity Employer, including disability/vets

Click here to find out more!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

"BDO USA, P.A. is an EO employer M/F/Veteran/Disability"

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Accounting/Auditing

• Industries

  Accounting

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