Tax Credit Occupancy Specialist

The John Stewart Company; Campbell (CA); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

Vacation up to 10 days per year

Sick time up to 80 hours per year

Flexible Spending Accounts (FSA)

Life AD&D & Long-Term Disability

Employee Assistance Program (EAP)

Commuter benefit program

AT&T and ClassPass discounts

Wellness reimbursement ($100)

401(k) matching (up to 2%)

Job summary

The John Stewart Company is seeking an Occupancy Specialist in Campbell, CA to lease units and assist residents, under the direction of the Property Manager. You will handle applications, maintain files, and ensure compliance with lease terms and regulatory guidelines.

You will relate well to people, exercise good judgment, and support residents and coworkers in a professional manner. The role emphasizes accuracy, detail, and customer service in a housing management context.

Qualifications

• Familiarity with the general management of subsidized housing programs.
• Relates well to people, strong customer service skills, exercises good judgment dealing with owners, employees, residents, visitors & vendors.
• Excellent organizational skills; attention to details, strong verbal and written communication skills.
• Minimum two years’ experience in related housing, social services or related field.
• Tax Credit Specialist, Certified Occupancy Specialist designations, HUD and/or equivalents required.

Responsibilities

• Reviews all completed rental applications and leases for accuracy and completeness, and for conformance to JSCo’s Resident Selection Policy.
• Exercises common sense, good judgment, consistency and self-control in day-to-day contact with Applicants and in other business-related matters.
• Processes, completes and maintains accurate resident files at move-in within established regulatory guidelines.
• Maintains superb relationship with residents, and adheres to Fair Housing Equal Employment and Equal Housing Opportunity requirements.
• Assist residents to complete and sign all papers for interim and annual recertifications according to regulatory guidelines.
• Ensures that residents are in compliance with their lease, rules, and regulations.

Skills

Customer service

People skills

Organization

Verbal communication

Written communication

Judgment

Education

Tax Credit Specialist

Certified Occupancy Specialist

HUD equivalents

Job description

The John Stewart Company is seeking an Occupancy Specialist in Campbell, CA to lease units and assist residents, under the direction of the Property Manager. You will handle applications, maintain files, and ensure compliance with lease terms and regulatory guidelines.

You will relate well to people, exercise good judgment, and support residents and coworkers in a professional manner. The role emphasizes accuracy, detail, and customer service in a housing management context.