Tax Compliance Officer I – Public Service Impact

IdahoPTV; Lewiston (ID); On-site; USD 57,859,000 - 66,125,000; Full time

Benefits offered by this job

Health insurance

Paid sick leave

Vacation leaves

11 paid holidays

Parental Leave

PSLF eligible

Job summary

The State of Idaho Tax Commission seeks a Tax Compliance Officer 1 in Lewiston to help collect delinquent taxes, enforce tax laws, and educate taxpayers. This role supports public service by ensuring compliance and providing taxpayer assistance.

You will work at the Lewiston Field Office, handling outreach, interviewing taxpayers, reviewing financial records, and applying rules to determine tax liabilities. A background in customer service and ability to explain complex regulations is required.

Qualifications

• At least 6 months of experience interpreting, applying, and explaining laws, regulations, policies, and/or procedures to others
• At least 6 months of full-time experience where you were required to deal with variety of customers in an office setting or while conducting field work
• At least 6 months of experience requiring in-depth, one-on-one interviewing to elicit facts of a sensitive nature

Responsibilities

• Enforce Idaho tax laws through the collection process for all tax types administered by the Tax Commission
• Interview individuals to obtain facts and research a variety of sources to obtain financial information
• Consult with the taxpayer or their representative and advise them that liens, levies and warrants may be executed
• Secure and review taxpayer financial statements and obtain and verify information provided
• Provide technical assistance, educate taxpayers on Idaho tax laws, and ensure that taxpayers are in compliance
• Complete tasks outside of the office environment as part of the collection process (serving liens and levies)
• Assist taxpayers who visit the office by providing support at the front counter
• Answering the Compliance Incoming Burst call line
• Review taxpayer financial records to determine the taxpayer's ability to pay
• Perform research and interpret applicable rules, laws, and relevant business or individual financial information
• Advise individuals and business owners of tax liability and monetary fines for failure to pay

Skills

Interpretation of laws

Public interaction

Tax-related research

Job description

The State of Idaho Tax Commission seeks a Tax Compliance Officer 1 in Lewiston to help collect delinquent taxes, enforce tax laws, and educate taxpayers. This role supports public service by ensuring compliance and providing taxpayer assistance.

You will work at the Lewiston Field Office, handling outreach, interviewing taxpayers, reviewing financial records, and applying rules to determine tax liabilities. A background in customer service and ability to explain complex regulations is required.