Tax Compliance Analyst II

Commonwealth of Massachusetts; Chelsea (AL); On-site; USD 71,000 - 102,000; Full time

Benefits offered by this job

Comprehensive Benefits

Job summary

The Commonwealth of Massachusetts is seeking a Tax Examiner II for its Department of Revenue at the Chelsea location. The role focuses on resolving taxpayer issues, auditing and evaluating returns, and applying tax laws with accuracy and professionalism.

Responsibilities include analyzing accounts, updating records, processing refunds, and participating in training. Public service, collaboration, and compliance with state policies are central to the position.

Qualifications

• Two years of full-time accounting, auditing or tax examining work or equivalent.
• Education toward a degree can substitute for the required experience.

Responsibilities

• Provides one stop resolution for taxpayers with professional, courteous, timely responses.
• Collaborates with team members to complete work accurately and on time.
• Provides tax information in line with laws, guidelines and procedures.
• Analyzes accounts, tax returns and documents to determine obligations and corrections.
• Updates registration records and financial transactions in the tax database.
• Releases refunds and transfers payments per procedures.
• Attends meetings/training to stay current on policies and procedures.
• Uses Genisys and Mass.Gov resources to resolve issues and communicate correctly.
• Trains and orients other employees as needed.
• Negotiates Small Payment Agreements and releases levies when appropriate.
• Identifies systemic problems and reports them as needed.
• Adheres to agency policies and directives.

Education

Bachelor's or higher degree in accounting, business administration or business management

Tools

Genisys system

Job description

The Commonwealth of Massachusetts is seeking a Tax Examiner II for its Department of Revenue at the Chelsea location. The role focuses on resolving taxpayer issues, auditing and evaluating returns, and applying tax laws with accuracy and professionalism.

Responsibilities include analyzing accounts, updating records, processing refunds, and participating in training. Public service, collaboration, and compliance with state policies are central to the position.