Tax Collection Clerk

County of Sonoma; Santa Rosa (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A public service organization is seeking a detail-oriented individual for the Tax Collection Clerk position. Responsibilities include customer service, handling cash transactions, and maintaining financial records. Ideal candidates will have experience with cash handling and exceptional communication skills. Join a supportive team with opportunities for growth and benefits including paid time off and pension contributions.

Benefits

Paid time off

Health premium contributions

Pension fully integrated with Social Security

Student loan debt relief eligibility

Qualifications

• Experience handling cash and working with the public
• Ability to prepare and reconcile financial transactions
• Strong customer service skills with a diverse customer base

Responsibilities

• Handle cash transactions and process payments
• Maintain and analyze financial and statistical records
• Provide customer service in writing, over the phone, and in person

Skills

Customer service skills

Attention to detail

Cash handling experience

Data analysis

Communication skills

Education

12 semester units or 16 quarter units in accounting or related field

Tools

Excel

Outlook

Word

Job description

Overview

Position Information

Grow Your Career in Public Service with the County of Sonoma! The Auditor-Controller-Treasurer-Tax Collector Office seeks a detail-oriented and customer-focused individual to join our team as a Tax Collection Clerk. Starting salary up to $37.67/hour ($78,621/year) plus a competitive total compensation package.

Responsibilities

The Tax Collection Clerk handles cash transactions, processes payments, and provides excellent service to the public in a fast-paced, professional environment. The role also includes maintaining and analyzing financial and statistical records for the department. Primary duties include:

• Providing customer service in writing, over the phone, and in person
• Answering and managing a multi-line phone system
• Drafting and sending correspondence to customers
• Maintaining and balancing a cash drawer
• Preparing and processing bank deposits
• Preparing journal entries and performing general ledger reconciliations

Qualifications

The ideal candidate will possess many of the following:

• Experience handling cash and working with the public
• The ability to accurately prepare, maintain, and reconcile financial transactions in a timely manner
• Strong customer service skills with experience dealing with a diverse customer base
• Prior experience in bookkeeping, accounts payable/receivable, or banking
• Experience extracting and analyzing data, and creating reports using financial systems and databases
• Excellent communication and interpersonal skills, including the ability to interact with employees, managers, vendors, and other agency personnel
• Strong computer skills, including intermediate experience with Excel, Outlook, and Word

Department

The ACTTC Office provides a broad range of accounting, financial reporting, auditing, collection, financing, and investing services. Its mission is to provide reliable and relevant financial services to the citizens of Sonoma County while promoting fiscal responsibility and accountability. The Office is comprised of nine divisions and staffed by 107 full-time employees with an annual budget of approximately $167 million.

What We Offer

Working at the County of Sonoma offers opportunities for growth and development, a rewarding work environment, and flexible work arrangements with excellent benefits. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the SEIU Local 1021 Memorandum Of Understanding (MOU) and our Employee Benefits Directory.

• Salary advancement after 1,040 hours (6 months at full-time) with eligibility for annual increases
• Paid time off: vacation, sick leave, 12 paid holidays, and 8 floating holiday hours per year
• County paid health premium contributions for employee-only and employee+family plans
• Post-retirement health reimbursement arrangement
• Pension fully integrated with Social Security
• Paid parental leave up to 8 weeks after 12 months of County employment
• Student loan debt relief eligibility through Public Service Loan Forgiveness

Salary is negotiable within the established range. For more details, refer to MOUs and the Employee Benefits Directory. This recruitment may be used to fill future full-time, part-time, or extra-help positions.

Minimum Qualifications

Experience and Education: Any combination likely to provide the required knowledge and abilities. Normally includes completion of 12 semester units or 16 quarter units in accounting, record keeping, business math, or related field; and one year of responsible full-time experience processing fiscal transactions and accounts, or statistical data/records. OR some coursework in accounting and two years of increasingly responsible full-time experience in similar duties. License: Possession of a valid driver’s license may be required depending on assignment. The advertised position does not require a California driver’s license.

Knowledge, Skills, And Abilities

Knowledge: Methods and terms used in financial and statistical clerical work; government and departmental policies and procedures. Ability: Exercise judgment without direct supervision; work with tabular data; maintain and reconcile records; prepare final reports; supervise clerical staff; make arithmetic computations; use database, spreadsheet, and word processing applications; communicate effectively; and establish working relationships with coworkers and the public.

Selection Procedure

Application and Supplemental Questionnaire Appraisal Examination (weight 100%) to evaluate qualifications, coursework, training, and experience. PII blind screening is used to reduce bias. The following criteria are considered: relevance of work history, related experience, and education/training. Applicants who meet minimum qualifications are ranked by score for the employment list. Resumes and cover letters are not typically evaluated. Scores may be adjusted based on factors such as number of candidates and vacancies.

Additional Information

Background investigation is required prior to employment. Conditional job offers may require additional exams or forms. For more information about the hiring process and benefits, visit the County website or MOUs.

How To Apply

Applications are accepted online at www.yourpath2sonomacounty.org. Paper applications may be submitted by person, fax, email, or mail. All materials must be received by the stated deadline. This employer is an Equal Opportunity Employer. Benefits described herein do not apply to Extra Help positions.

Important Notes: Benefits described herein do not represent a contract and may be changed without notice.