Tax Associate (Seasonal)

CareerArc; Hialeah (FL); Remote; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team as a Seasonal Tax Associate, where you'll provide exceptional customer support while assisting clients with their tax returns. This role offers the flexibility of remote work, allowing you to create a positive customer experience through your expertise in tax preparation. With competitive pay and incentives, you'll enjoy a supportive environment that encourages professional growth. If you have a passion for helping others and meet the qualifications, this is an exciting opportunity to make a meaningful impact during the tax season.

Benefits

Flexible schedules

401K with a match

Comprehensive training

Equipment provided (laptop)

Incentives and bonuses

Qualifications

• Must have an Active PTIN and 2+ years of tax prep experience.
• Strong technical skills to navigate tax software and systems.

Responsibilities

• Provide customer support via video, phone, and chat for tax returns.
• Resolve customer issues and document interactions carefully.

Skills

Tax Preparation

Customer Support

Technical Skills

Problem Solving

Education

Active PTIN

2+ years of tax preparation experience

Tools

Professional Tax Software

Microsoft 365

Slack

Job description

Posted: 03/05/2025 Employment Type: W2 Hourly (3-6 months) Job Category: Finance Job Number: 2206 Location: Remote (U.S.)

Job Description

Seasonal Tax Associate + Customer Support
Remote U.S. | Part Time | $29 hour + Incentives/Bonuses

Opportunity Highlights:

• $29.00/hour
• Flexible schedules - Wide range of shifts, including weekends and evenings.
• 100% Remote work (U.S.)
• Work through April 16, 2025, averaging 20 hours a week
• Growth potential

JDA TSG's Tax Services Group is hiring Seasonal Tax Associates for the current tax season. If you have 2 seasons of professional Tax Prep experience and are looking for remote work, we would love to speak with you about joining our team! Come be a part of a fantastic group of customer-obsessed tax professionals.

On a Typical Day, you will:

• Provide superior customer support via video, phone, and chat, helping customers with their tax returns. On one call, you may be navigating software or network connectivity issues; the next could be researching and answering complex tax questions, or you may be preparing returns.
• Create an excellent customer experience using your expertise in tax preparation and technical ability.
• Resolve customer problems in a friendly and timely manner to ensure high customer satisfaction.
• Carefully document all customer interactions.

What you bring to the role:

• An Active PTIN and 2+ years of professional experience preparing and filing individual (1040) returns using professional tax preparation software in a professional/retail setting.
• Strong technical skills and ability to navigate computer systems and software, including professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc.
• A dedicated workspace with a hard-wired Ethernet connection and personal computer for administrative responsibilities. (No Satellite or Wi-Fi providers.)

What We Provide:

• Seasonal/flexible morning through evening hours, including weekend-only roles. We staff Mornings, Midday, and Evenings, 7 days per week, from the comfort of your home office.
• W2 position starting at $29 per hour + benefits including 401K with a match, perks, and other incentives.
• Work through April 16, 2025, averaging 20 hours a week. Additional hours may be available.
• Comprehensive training and support from our management team, who are committed to helping you excel in this role.
• Equipment including a laptop for the duration of employment. (You must also have access to a personal computer for your use.)
• The opportunity for employment growth within JDA TSG.

If you are available to commit through the end of the standard tax season let's talk!

About JDA TSG:

Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, leveraging technologies and talent solutions.

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States.

APPLY NOW!