Tasting Room Operations Support Specialist-WCV-FBG

Rebecca Caroline; Fredericksburg (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

William Chris Vineyards, a premium Texas wine producer, seeks a Hospitality Support Specialist to keep tasting room and event operations running smoothly with hands-on, repeatable processes. This role offers exposure to wine education and opportunities to participate in certifications.

On-site position in Fredericksburg, TX, requires stamina, attention to detail, and flexibility for peak periods, weekends, and events. Training provided to support service flow and guest experience excellence.

Qualifications

• Ability to stand for long periods and maintain pace during shifts.
• TABC and Food Handler certification required (or ability to obtain).
• Availability to work peak days, weekends and some holidays.

Responsibilities

• Maintain operational readiness of tasting room and event spaces through cleaning, resetting, and organization.
• Execute high-volume glassware washing and polishing to service-ready standards.
• Stock and replenish wine, supplies, and service materials throughout shifts.
• Support service flow by clearing and resetting tables in a timely manner.
• Maintain water stations to establish cleanliness and presentation standards.
• Assist with event setup, breakdown, and movement of furniture and equipment.
• Complete opening and closing operational tasks, including trash and recycling.

Skills

Physical stamina

Attention to detail

Teamwork

Customer service

Job description

Description

Hospitality Support Specialist

We are a premium Texas wine company rooted in a simple belief: great wines are grown, not made. At William Chris Vineyards, we are committed to 100% Texas-grown fruit and to showcasing the unique character of our land through every bottle we produce. As a recognized leader in the Texas wine industry, we continue to grow and expand our reach.

Summary

We are seeking a Hospitality Support Specialist to support tasting room and event operations by ensuring all service areas, tools, and materials are consistently prepared, stocked, and maintained. This role is critical to keep daily operations running smoothly and efficiently behind the scenes. It is best suited for someone who enjoys hands-on work, stays consistently productive, and takes pride in executing repeatable processes at a high standard.

This position also provides exposure to the wine industry, including access to wine education and certification opportunities.

Requirements

Essential Functions

• Maintain operational readiness of tasting room and event spaces through continuous cleaning, resetting, and organization
• Execute high-volume glassware washing and polishing to service-ready standards
• Stock and replenish wine, supplies, and service materials throughout shifts
• Support service flow by clearing and resetting tables in a timely and consistent manner
• Maintain water stations to establish cleanliness and presentation standards
• Assist with event setup, breakdown, and movement of furniture and equipment
• Complete opening and closing operational tasks, including trash and recycling

Competencies

• Ability to sustain physical productivity and pace throughout an entire shift
• Ability to follow standardized processes and procedures consistently
• Ability to adapt quickly as operational priorities shift in real time
• Strong attention to detail in maintaining cleanliness and organization standards

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

• Fast-paced winery and hospitality environment
• Work is performed both indoors and outdoors
• Regular exposure to varying weather conditions, including heat and cold
• Frequent interaction with team members across multiple operational areas

Physical Demands

• Ability to stand and remain active for extended periods, with or without reasonable accommodation
• Ability to lift and move up to 45 lbs repeatedly
• Ability to move tables, chairs, and equipment as needed
• Ability to navigate uneven outdoor surfaces
• Ability to perform repetitive tasks for extended periods, including glass polishing

Travel and Remote Work

• This position requires on-site work on a regular basis
• Travel between areas of the property during the workday may be required and is considered time worked

Additional Eligibility Requirements

• Availability to work peak business days, including weekends (Saturday and Sunday) and some holidays
• Flexibility to occasionally work early mornings or late evenings in support of events and operational needs
• TABC and Food Handler certification required (or ability to obtain)

Work Authorization

This position is not eligible for visa sponsorship.

FLSA Classification

This position is non-exempt and eligible for overtime pay in accordance with applicable wage and hour laws.