Tasting Room Associate (Part Time)

SupportFinity™; United States; On-site; USD 20,000 - 28,000; Part time

Job summary

SupportFinity™ is hiring a Tasting Room Associate in the United States. This part-time position aims to deliver 5-star service and enhance guest experiences at our Tasting Room. Responsibilities include welcoming guests, serving beverages, and maintaining cleanliness.

We seek individuals passionate about craft beer, with excellent communication skills, and a commitment to guest service. Candidates must have experience in the hospitality industry and be available for flexible schedules.

The role offers an hourly wage of $17.75 plus tips.

Qualifications

• Must be at least 21 years of age.
• 1-year experience in brewery, hospitality, or food and beverage role required.
• Ability to stand and walk for up to 8 hours.

Responsibilities

• Welcome guests to the Tasting Room.
• Engage guests with knowledge about craft beer.
• Pour and serve beverages.

Skills

Guest service oriented

Communication skills

Ability to multi-task

Positive attitude

Craft beer knowledge

Job description

Part-time Description

Job Purpose

The Tasting Room Associate will be responsible for exceeding our guests’ expectations by creating an exceptional Tasting Room experience by providing 5-star service, all while promoting an understanding and appreciation of the art, history and culture of craft beer.

Duties and Responsibilities

• Welcome guests to the Tasting Room in a warm and positive manner
• Engage guests to create a 5-star experience by imparting knowledge about AleSmith, our quality beverage selection, specialty beers on tap, local events and promotions
• Relay information about beer styles and help guide guests through the sensory experience
• Pour and serve beverages properly
• Adhere to safety, sanitation and responsible alcohol service policies and procedures
• Handle cash and operate the POS system
• Change kegs
• Perform opening and/or closing duties for the Tasting Room, Beer Garden, Anvil & Stave Room, Dugout Room, Retail Area and private event spaces
• Maintain cleanliness of bathrooms before, during and after shifts, ensuring all supplies are fully stocked
• Remove garbage and recycling when full
• Answer guests’ questions or seek out management to resolve customer issues/complaints
• Monitor the actions of guests on a continuous basis to ensure safety; report any potential issues to management
• Adhere to safety and sanitation policies and procedures
• Follow all safety procedures and SOP’s and wear safety, personal protective equipment (PPE) when required

Qualifications

• Be a beer enthusiast, passionate about craft beer
• Have a positive attitude and outgoing personality with excellent communication skills
• Be at least 21 years of age
• Ability to work in a fast‑paced environment
• Ability to multi‑task and shift priorities with a focus on providing an exceptional guest experience
• Guest service oriented with the ability to work collaboratively in a team environment
• Be motivated, hard‑working, safety‑minded and innovative with a commitment to representing and enjoying in the culture and success of AleSmith
• Strong desire to grow professionally with the company
• Ability to stand and walk for up to 8 hours at a time
• Ability to routinely lift and move up to 75 pounds
• Ability to bend, stoop, push and pull
• Availability to work a flexible schedule, including days, evenings, weekends and holidays

Experience

A minimum of 1-year experience working in a brewery, hospitality or food and beverage role.

AleSmith Brewing Company provides equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, genetic information, marital status, pregnancy, medical condition, physical disability, mental disability, veteran status or any other characteristic protected by state or federal law.

Salary Description $17.75 per hour + Tips

About the company

AleSmith Brewing Company