Task Force Supervisor

Promote Project; California (MO); Remote; CVE 30,000 - 70,000; Full time

Job summary

An innovative company is seeking a Task Force Supervisor to lead and enhance student transportation services. This role involves overseeing operations across various locations, ensuring compliance with regulations, and providing hands-on training and mentorship to staff. With a focus on operational efficiency and safety, the ideal candidate will have strong leadership skills and a commitment to fostering teamwork. This position offers a unique opportunity to make a significant impact in a forward-thinking organization dedicated to improving student transportation. If you are passionate about driving performance and leading teams, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Holidays

Wellness Programs

Vacation Time

Qualifications

• Thorough understanding of regulations related to student transportation.
• Exceptional written and verbal communication skills required.

Responsibilities

• Supervise operations across multiple locations to ensure compliance and performance.
• Provide training and mentorship to staff for improved accountability.

Skills

Regulatory Knowledge

Training Expertise

Technical Skills

Interpersonal Skills

Leadership

Travel Flexibility

Tools

Word Processing Software

Spreadsheet Software

Job description

Description

Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.

Task Force Supervisor

Location

Bay Area, CA

Salary

30,000 - 70,000 a year (Cape Verdean Escudos)

Responsibilities:

• Assess needs and assume supervisory roles across multiple yard locations to maintain smooth operations, Zūm standards, and KPI performance during times of transition, special projects, or startup initiatives.
• Ensure compliance with company policies, brand standards, and local/state governing student transportation.
• Analyze KPIs to identify areas for improvement and implement plans to drive performance enhancements.
• Provide hands-on support, training, and mentorship to staff, fostering a culture of accountability and teamwork.
• Step into leadership roles to guide and motivate teams during transitions or new program rollouts.
• Collaborate with the training department to deliver classroom and behind-the-wheel training for School Bus Drivers, ensuring successful completion of testing and certification.
• Oversee the throughput of driver instruction programs and ensure training standards are met.
• Investigate customer service complaints, identifying root causes and implementing corrective actions to maintain high service standards.
• Lead or support special projects as assigned, including startups, new programs, and safety initiatives to improve operational efficiency and safety outcomes.

Requirements:

• Regulatory Knowledge: Thorough understanding of company regulations and state laws related to student transportation, with the ability to adapt to varying state requirements.
• Training Expertise: Knowledge of adult learning techniques and ability to facilitate training for diverse groups.
• Technical Skills: Proficient in word processing, spreadsheets, and basic math; strong computer literacy required.
• Interpersonal Skills: Exceptional written and verbal communication skills, with the ability to interface effectively with diverse individuals.
• Leadership: Proven ability to assess needs, implement solutions, and drive operational improvements in training and safety.
• Travel Flexibility: Willingness to travel up to 95% of the time and work for extended periods at various locations.

Compensation and Benefits

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.

Equal Opportunity Employment

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Job Type:

Remote job

Tags

• training
• supervisor
• support
• testing
• travel
• adult
• operational
• full-time
• non tech