Targeted Case Manager - Assisted Outpatient Treatment

Seven Counties Services; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Seven Counties Services in Louisville, KY seeks a dedicated Case Manager to assess client needs, develop service plans, and coordinate community resources. You will monitor progress, document outcomes, and provide crisis intervention and psychosocial education to clients and families.

This role requires collaboration with supervisors and cross-agency teams to ensure timely access to services. Qualifications include a Bachelor’s degree in a related field and state-case management training; at

Qualifications

• Bachelor’s degree in social/human services or related field is required.
• Completion of state-required case management course within six months of hire.
• Minimum 1 year of full-time experience post-bachelor’s working with adults in human services.
• COVID and Influenza vaccinations required for all employees.

Responsibilities

• Conducts and documents comprehensive assessment of client and/or client’s needs.
• Participates in development of client’s service plan, consistent with assessment.
• Arranges for delivery of needed services identified in assessment.
• Assists client in accessing needed services through referrals or linkages.
• Monitors client’s progress by tracking appointments, referrals, and follow-ups.
• Performs crisis intervention and emergency referrals as needed.
• Maintains case records documenting contacts, services, and progress.
• Provides case consultation with service providers to determine status and progress.
• Communicates with supervisor about case management, resourcing, and new resources.
• Provides psychosocial education to clients and families.

Skills

Case management

Client assessment

Care coordination

Advocacy

Communication

Crisis intervention

Documentation

Education

Bachelor’s degree in Social Work or related field

Job description

Job Description: ESSENTIAL JOB FUNCTIONS

• Conducts and documents comprehensive assessment of client and/or client’s needs.
• Participates in development of client’s service plan, consistent with assessment.
• Arranges for delivery of needed services, as identified in assessment.
• Assists client in accessing needed services through, for example, referrals or linkages.
• Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs.
• Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf).
• Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards.
• Provides case consultation (i. e., consulting with service providers/collaterals in determining client’s status and progress).
• Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources.
• Provides psychosocial education to clients and/or family members to increase their understanding of client’s illness, physical condition, or social situation.
• Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services).
• May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent’s skill and autonomy.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

EDUCATION

• Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source.
• Completion of state-required case management/service coordination course within six months of date of employment.

EXPERIENCE ADULT DIVISION

At least one (1) year of full-time employment experience post Bachelor’s working directly with adults or ACT population (with direct daily contact) in a human service setting, with relevant Master’s degree, no experience.

Time Type: Full time

Seven Counties is the provider of choice for mental and behavior health services in and around the Louisville Metro. Over 1,400 employees work in 25+ locations throughout Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer and Trimble counties; making sure that the 31,000 people we serve annually have the best chance of living their best lives. At Seven Counties, we give our staff the opportunity to do what they do best with continued training, effective mentoring and competitive salaries and benefits. In an effort to protect our employees, clients and community, we require the COVID and Influenza vaccinations for all employees.