Client Advocate - Addictions

Seven Counties Services; Louisville (KY); On-site; USD 42,000 - 65,000; Full time

Job summary

Seven Counties Services in Louisville, KY is seeking a dedicated professional to coordinate non-clinical services, assess client needs, and help link clients to resources. The role emphasizes case management, advocacy, and collaboration with a multidisciplinary team.

Responsibilities include maintaining case records, referrals, progress tracking, and preparing service plans; a bachelor’s degree in social work or related field is required, with at least one year of experience.

Qualifications

• Bachelor’s degree in social work, Psychology, Sociology or Human Services is required.
• At least one year of full-time relevant employment experience required.

Responsibilities

• Arrange for delivery of non-clinical services per assessment.
• Assess client needs and contribute to service planning.
• Assist clients in accessing services via referrals or linkages.
• Document case records per standards and monitor progress.
• Coordinate with Case Management team and provide crisis assistance when needed.

Skills

Case management

Advocacy

Documentation

Communication

Education

Bachelor's degree in social work or related field

Tools

CRM/Case management software

Job description

ESSENTIAL JOB FUNCTIONS

Arranges for delivery of needed non-clinical services, as identified in comprehensive assessment. Conducts and documents assessment of client and/or client’s needs. Participates in development of client’s service plan, consistent with assessment. Assists client in accessing needed services through, for example, referrals or linkages. Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs. Performs advocacy activities on behalf of client (e. g., writing letters to outside agencies, assisting clients in attaining photo identification, etc.). Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards. Participate in case consultation meetings. Communicates with Case Management team about issues related to case management, including client needs and barriers as they transition into Outpatient Services as needed. Performs crisis assistance (i. e., intervention on behalf of client, planning for emergency referrals, coordinates other needed emergency services).

EDUCATION

Bachelor’s degree in social work, Psychology, Sociology or Human Services is required.

EXPERIENCE

At least one (1) year of full-time relevant employment experience required.

PHYSICAL DEMANDS

Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to 10 pounds or requires significant periods of walking or standing. Frequent exposure to threat of bodily harm from clients or families. Normal tasks may involve exposure to blood, bodily fluids, or tissue. May involve on-call responsibilities. Reliable transportation for frequent travel.

Time Type

Full time

Seven Counties is the provider of choice for mental and behavior health services in and around the Louisville Metro. Over 1,400 employees work in 25+ locations throughout Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer and Trimble counties; making sure that the 31,000 people we serve annually have the best chance of living their best lives. At Seven Counties, we give our staff the opportunity to do what they do best with continued training, effective mentoring and competitive salaries and benefits. In an effort to protect our employees, clients and community, we require the COVID and Influenza vaccinations for all employees.