Target Security Specialist

Target; Mundelein (IL); On-site; USD 24,796 - 38,572; Full time

Job summary

Target in Mundelein, IL seeks Asset Protection team members to deter theft, protect guests and teammates, and maintain store safety. The role emphasizes de-escalation, incident documentation, and collaboration with store leaders and local authorities.

Responsibilities include enforcing safety standards, responding to incidents, greeting guests, assisting peers, and conducting merchandise checks while adhering to AP policies. Ability to work flexible shifts is required.

Qualifications

• Must be at least 18 years old or older.
• High school diploma or equivalent.
• Ability to communicate on multiple devices and operate scanners.
• Effective communication and teamwork in a fast-paced environment.
• Willingness to work flexible shifts including nights and weekends.

Responsibilities

• Create a friendly guest experience and assist guests as needed.
• Support team efforts and help peers in other areas.
• Maintain safe, secure standards store-wide, including exterior property.
• Respond to security incidents and document them promptly.
• Conduct merchandise checks and theft recovery activities as needed.
• Use Target video surveillance systems and AP policies.

Skills

Guest service

Communication

Teamwork

De-escalation

Observation

Education

High school diploma or equivalent

State/local licensure requirements

Job description

Starting hourly rate: $18.75 USD per hour. Pay range: $18.75 - $28.15 USD per hour.

About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

About Assets Protection

Assets Protection (AP) teams function to keep our guests, team members, and brand secure. They mitigate shortage risks, prevent, and resolve theft and fraud to ensure product availability for guests. They build relationships inside and outside of Target, including store leaders and public safety officials, and law enforcement.

Role Skills

• Using intelligence‑led tactics to keep team members and guests safe and secure
• Crisis response, safety, and crowd management; providing support to guests and team members
• De‑escalation; experience with physical security controls and culture
• Using Target’s video surveillance system
• Timely and accurately documenting cases using case management systems

Typical Day Responsibilities

• Create an Easy, Inspiring, and Friendly guest experience by delivering on the following commitments:
  • Greet guests within 10 feet: be friendly – smile, make eye contact, or wave
  • Greet guests within 4 feet: smile and initiate a warm, helpful interaction
  • Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
  • End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Promote a physical security culture for team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
• Respond to and accurately document security incidents in a timely manner
• Appropriately respond to guest issues to provide a safe and secure environment
• Leverage de‑escalation tactics and resources when responding to security incidents across the store
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies
• Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, and recognizing and communicating trends
• Submit appropriate documentation in the case management system for all incidents following AP policy and procedures
• Understand and appropriately use Target’s video surveillance system
• Demonstrate a culture of ethical conduct, safety, and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
• Perform all other duties based on business needs

What We Are Looking For

• You enjoy interacting and helping others – guests and fellow team members
• You thrive in a fast‑moving, highly active, and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
• You are open to working a flexible schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak times)

Key Skills & Qualifications

• Must be at least 18 years old or older
• High school diploma or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude toward all guests and team members
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently
• Capacity to remain focused and composed in a fast‑paced environment and accomplish multiple tasks within established timeframes

Additional Expectations

• Climb up and down ladders
• Apprehend subjects in accordance with company policy
• Scan, handle, and move merchandise efficiently and safely, including lifting or moving merchandise up to 40 pounds without additional assistance
• Work flexible schedules (nights, weekends, holidays); arrive punctually and take required meal and rest breaks
• Be capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive‑Up and carry‑out
• Remain mobile throughout the shift (shift length may vary)

Americans with Disabilities Act (ADA): In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [e-mail]. Non‑accommodation‑related requests will not be addressed through this channel.