Tapas Busser

Cafe Sevilla; California; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks enthusiastic Bussers to enhance the dining experience in a vibrant Spanish-themed venue. In this role, you will support the wait staff, maintain cleanliness, and ensure guests feel welcomed and valued. Your responsibilities will include preparing dining areas, assisting with food delivery, and engaging with customers to create memorable moments. If you thrive in a fast-paced environment and have a passion for excellent service, this is the perfect opportunity for you to shine in a lively restaurant atmosphere.

Qualifications

• High School Diploma or equivalent is required.
• 1+ years of experience in a fast-paced dining environment preferred.

Responsibilities

• Assist wait staff and maintain a clean venue for guests.
• Ensure guests have an enjoyable dining experience and respond to needs.

Skills

Customer Service

Teamwork

Communication

Attention to Detail

Education

High School Diploma or equivalent

1+ years related culinary experience

Tools

Company POS system

Timekeeping systems

Job description

Req#: 8f02baa3-9414-4040-9790-aaf6004b7ba4

At Café Sevilla, the Busser position is responsible for assisting the wait staff during any given shift while also maintaining a clean and organized venue for both employees and guests. The ability to passionately communicate Sevilla’s unique characteristics to our guests, positively contribute to our work environment, and follow Company, state, and federal regulations are the keys to success as a Busser at Café Sevilla!

For the Busser position, there is both the position of Stocking Busser (BS) and Busser Runner (BR). On busier shifts, there will be a Busser assigned specifically to each and will be listed on the Daily Player's List. If it is a shift where there is only one Busser working, then the duties of both positions are to be completed by that one Busser. Any duties/responsibilities listed below not specifically noted as Stocking Busser or Busser Runner apply to all Busser positions.

Position Responsibilities

1. Use the Opening and Closing Checklists on a daily basis to track completion of opening and closing procedures.
2. Create the best guest experience and cultivate customer return.
3. Respond to guests' needs or requests in a timely manner.
4. Maintain knowledge of the Sevilla Steps of Service for Servers and Bartenders.
5. Maintain table settings by removing finished courses and replenishing utensils.
6. Support wait staff by assisting them with the delivery of food and retrieval of supplies they may require.
7. Help out with other positions in the restaurant as needed.
8. Prepare dining areas for guests by setting tables and stocking all necessary supplies prior to the beginning of service.
9. Stocking Busser responsibilities include:
1. Clear and aid dishwasher receiving area.
2. Carry dirty dishes from bus area to dishwasher.
3. Maintain stock of all supplies during service hours for timely table resetting.
4. Mop and clean spills.
5. Regularly conduct restroom checks and replenish supplies as needed, ensuring cleanliness.
6. Maintain all side work and room appearance to the proper standards.
10. Running Busser responsibilities include:
1. Monitor ticket times for all items in the kitchen and notify Chef & Manager when ticket times get abnormally long.
2. Ensure all food and drink items delivered to a guest meet Sevilla expectations and are accurate to the recipe.
3. Bus Help should never pick up anything directly from the table when guests are present; anything must go through the hands of the server first.
4. Prepare and serve coffee beverages on designated shifts when in practice at your location.
5. Communicate with Host staff regarding table availability.
6. Ensure every guest is having an enjoyable and memorable dining experience and provide assistance for the positive resolution of guest concerns.
11. Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
12. Immediately report any maintenance, security, and/or safety issues or concerns to a Manager.
13. Other work duties as assigned by Management.
14. Carry a tray at all times.
15. Maintain clean, organized, and safe work areas.
16. Adhere to all daily and weekly cleaning schedules.
17. Provide great customer service.
18. Engage with guests to ensure they're happy with food and service.
19. Complete all assigned training tests & courses.
20. Teamwork: Always keep a positive work attitude and friendly demeanor with the ability to work well with coworkers and as a team when necessary.
21. Adhere to uniform expectations per Sevilla Handbook and uniform policy.

Additional Responsibilities

1. Clock-in and out for each work day properly and notify a manager if a clock-in or clock-out is missed or incorrectly recorded.
2. Take breaks per Company Policy outlined in the Sevilla Handbook.
3. Attend and participate in all mandatory staff meetings.
4. Report suspicions of harassment, discrimination, retaliation, and/or safety issues immediately to a manager.
5. Maintain clean, organized, and safe work areas and report safety hazards to a manager.

Education/Experience

1. High School Diploma or equivalent.
2. 1+ years related culinary experience and/or training in a fast-paced, fine dining establishment; or equivalent combination of education and experience.
3. Working knowledge of state and federal safety and sanitary requirements.

Certifications

1. Current Food Handler’s Card.
2. LEAD Card.

Computer Skills

1. Working knowledge of, or ability to learn, Company POS and timekeeping systems.

Work Environment

1. Reasonable accommodation or restricted duty may be made as recommended by a licensed physician.
2. The noise level in the work environment is usually loud.
3. The work environment is tight and requires “squeezing” by others and working in close quarters.
4. The work environment may be hot on occasion.
5. A clean, well-kept presentation is required at all times in accordance with the Employee Handbook.

About the company

Cafe Sevilla is proud to offer the most authentic Spanish ambiance in our tapas bar, restaurant, and nightclub. Located in San Diego, Long Beach, and Costa Mesa, California.