TAP Operations Liaison & Performance Analyst

The AFX Group; Alamo Heights (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

The AFX Group is seeking a Contractor Liaison Officer (LNO) for full-time, onsite work at JBSA Fort Sam Houston, TX.

The LNO will support Army TAP operations through data analysis, reporting, event support, and coordination with installation and community partners.

Candidates should have a bachelor's degree, strong analytical and communication skills, and the ability to obtain government suitability and access.

Qualifications

• Bachelor's degree from an accredited institution.
• Experience with transition programs, installation coordination, stakeholder engagement, workforce development, event management, data analysis, or a related function.
• Familiarity with military installation operations and the needs of transitioning Service members and families.
• Proficiency with Microsoft Office or equivalent productivity tools, including spreadsheets and presentation software.
• Ability to obtain and maintain required Government suitability, installation access, Common Access Card, and system access.

Responsibilities

• Collect, validate, analyze, and report installation-level TAP performance, participation, throughput, attendance, and resource utilization data.
• Prepare recurring command-level, program, and ad hoc reports; consolidate information from counselors, Government staff, and partner organizations.
• Monitor participation and compliance across workshops, counseling milestones, Capstone, hiring events, and other required TAP activities.
• Maintain accurate information in Army and IMCOM-designated systems, trackers, calendars, and reporting tools.
• Coordinate with the CIM, installation TAP Manager, command representatives, public affairs, employers, education partners, and community organizations.
• Support planning and execution of hiring events, career fairs, outreach initiatives, public affairs activities, and employment preparation events.
• Conduct post-event analysis, capture participant and stakeholder feedback, and recommend improvements to future activities.
• Support administration of participant assessments, surveys, attendance processes, and required documentation.
• Assist with facility, classroom, audiovisual, equipment, materials, and logistical coordination for TAP activities.
• Provide timely visibility into emerging issues, missed opportunities, scheduling conflicts, and performance trends.

Skills

Strong analytical

Organizational skills

Written communication

Briefing skills

Customer service

Microsoft Office proficiency

Education

Bachelor's degree

Job description

The AFX Group is seeking a Contractor Liaison Officer (LNO) for full-time, onsite work at JBSA Fort Sam Houston, TX.

The LNO will support Army TAP operations through data analysis, reporting, event support, and coordination with installation and community partners.

Candidates should have a bachelor's degree, strong analytical and communication skills, and the ability to obtain government suitability and access.