Tanker Driver Operations Manager

Action Resources; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Action Resources is seeking a Driver Manager to grow and manage a profitable chemical/waste transportation operation. You will coordinate and manage loads to remain cost effective, and work with dispatchers and Terminal Managers to increase fleet productivity and efficiency.

In this role you will support drivers across markets, with a focus on safety, service, revenue, assets and costs, while fostering teamwork and driving continuous improvement.

Qualifications

• Bachelor’s degree or equivalent experience in the transportation field preferred.
• Experience in the transportation field preferred.
• Familiar with Transportation Management Software (ie: TMW, McLeod)
• Experience and ability in using Microsoft Office suite
• Excellent written and oral communication skills.

Responsibilities

• Focus on key areas of Operations: Safety, Service, Revenue, Assets and Costs
• Enthusiastically implement and support all company quality and safety improvement efforts.
• Interact with customers both internal and external in a cooperative friendly manner; insist on the same level of cooperation from the driver force; ensure quality customer service
• Bring energy, enthusiasm and a positive attitude to the job. Promote teamwork and a positive work atmosphere.
• Willing to understand and support change, as it relates to processes, structure and business modeling.
• Involved with retaining, recruiting and hiring of drivers; treating drivers fairly, respectfully and honestly.
• Coordinate daily terminal activities: customer order acceptance, data entry, asset management, schedule preparation and accepting accountability of meeting dispatch & terminal specific operating objectives.
• Ability to effectively handle escalations and time critical issues, perform transactions in a timely and accurate manner.
• Identify process breakdowns and develop improvement plans with partners to resolve.
• 1st point of contact for work issues, problems and troubleshooting.
• Take an active interest in self-development and focus on learning the details of our business in preparation for potential roles of greater responsibility.
• Duties and responsibilities as assigned by Terminal Manager

Skills

Written and verbal communication

Analytical thinking

Team leadership

Problem solving

Customer service

Education

Bachelor’s degree or equivalent experience in transportation field

Tools

TMW

McLeod

Microsoft Office

Job description

Action Resources is seeking a Driver Manager to grow and manage a profitable chemical/waste transportation operation. You will coordinate and manage loads to remain cost effective, and work with dispatchers and Terminal Managers to increase fleet productivity and efficiency.

In this role you will support drivers across markets, with a focus on safety, service, revenue, assets and costs, while fostering teamwork and driving continuous improvement.