Talent Services Account Manager

Iapplicants Opportunities; Dubuque (IA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in HR solutions is seeking a Full-Time Account Manager to manage client relationships remotely. This role involves ensuring smooth recruitment processes, technical onboarding, and support, all while fostering a people-first culture. Candidates should have a background in customer service and relevant experience in human resources or account management. This position offers flexible hours and significant benefits including medical and competitive salary.

Benefits

Medical benefits

Dental and Vision coverage

Flexible Spending Account

401(k) plan

Life Insurance

Flexible time off

Qualifications

• 1-3 years of relevant experience in customer service or account management.
• Experience in recruitment, ATS, or technical support is a plus.
• Demonstrated proficiency in time management and handling multiple client priorities.

Responsibilities

• Manage sensitive client information and ensure recruitment processes run smoothly.
• Oversee recruitment functions and troubleshoot technical issues.
• Create compelling job postings and analyze data to improve client engagement.

Skills

Communication

Problem-solving

Multitasking

Interpersonal abilities

Education

High school diploma or equivalent

Bachelor's degree in Marketing or Human Resources

Job description

Ready to kickstart your career in Talent Services? As a Full-Time Account Manager at isolved Talent Acquisition, you'll help shape the future of human resources from the comfort of your home. Picture this: flexible hours that fit your lifestyle and the opportunity to engage with clients in innovative ways from our Charlotte, NC office or remotely!

You'll leverage your human resources or marketing background to solve real problems, making a significant impact on businesses while honing your skills. Imagine collaborating with a talented team that values empathy, excellence, and a dose of humor amidst high-performance expectations. With an hourly pay of $18, you're not just earning; you're building a fulfilling career. This is not just a job; it's a chance to reshape the HR landscape while enjoying the freedom of a fully remote/hybrid position (8-5 PM EST, 40/hrs per week)

You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, FTO and more!. Seize this opportunity to grow and be a part of something extraordinary at isolved Talent Acquisition!

ABOUT ISOLVED TALENT ACQUISITION

At isolved Talent Acquisition, we're not just a company-we're a driving force in hiring innovation. As part of isolved, a trusted leader in human capital management (HCM), we offer a seamless hiring-to-retention experience that helps businesses attract, hire, and retain top talent effectively. We provide companies with the flexibility to access a standalone talent acquisition solution or a fully integrated HCM platform that connects hiring, HR, payroll, and benefits into one powerful system-isolved People Cloud.

But beyond technology, we're a people-first company! Our "Win As One" motto isn't just a saying-it's how we operate. We believe that a thriving employee experience translates directly to exceptional customer satisfaction, as customers will only love a company if the employees love it first. That's why we foster a culture rooted in performance, teamwork, integrity, and an experience-centric focus where our employees are empowered to be the heroes our clients need. When you join isolved Talent Acquisition, you're stepping into a company that invests in your growth and champions your success, because when our employees win, we all win. Join us as we continue to lead the way in transforming the future of hiring.

WHAT IT'S LIKE TO BE A TALENT SERVICES ACCOUNT MANAGER

As a Talent Services Account Manager, you'll be the heartbeat of client satisfaction, fusing technical onboarding and product training into a seamless experience. This exciting role is your chance to shine as the primary liaison between clients and our internal teams, ensuring recruitment processes roll out effortlessly. You'll nurture long-lasting relationships while managing sensitive information with finesse.

Your knack for communication and problem-solving will be crucial as you oversee recruitment functions, troubleshooting technical issues and providing tier-1 support. Dive into data analysis, create compelling job postings, and collaborate across departments to optimize client engagement and retention. With responsibilities ranging from customized client training to administrative project management, every day will be an opportunity to innovate and excel in a flexible, remote work environment.

The Talent Services Account Manager is not just a job; it's a platform for you to drive meaningful change in the HR landscape.

DOES THIS SOUND LIKE YOU?

Knowledge and skills required for the position are:

• High school diploma or equivalent required. Bachelor's degree in Marketing, Human Resources or a related field preferred
• 1-3 years of relevant experience in customer service, account management or technical implementation role
• Experience in recruitment, ATS or technical support is a plus
• Excellent written and verbal communication skills with strong interpersonal abilities
• Demonstrated proficiency in multitasking, time management and handling multiple client priorities simultaneously

YOUR NEXT STEP

Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!

In adherence to relevant pay transparency legislation and regulations, we endeavor to offer clarity regarding our compensation methodology for this position. While specific pay ranges are presently under review to ensure alignment with competitive market standards, we will furnish this information upon finalization.

At our organization, individual compensation structures are established through a consistent and equitable process, taking into account various pertinent factors. These factors encompass geographic location, job-specific competencies, educational attainment, professional certifications, and pertinent experience. This structured approach enables us to align our total rewards package competitively with each employee's qualifications, duties, and contributions to our collective success.

An employee's comprehensive compensation package comprises diverse components, such as base salary, performance-linked bonuses or commissions, long-term incentives like equity grants, and an extensive benefits portfolio. Should you advance as a finalist candidate, you will have the opportunity to explore our overarching compensation philosophy, practices, and how your unique background informs an appropriate compensation proposition.

Our commitment lies in fostering a fair, impartial, and transparent compensation framework throughout our workforce. All compensation determinations are aimed at justly acknowledging and rewarding the value, qualifications, and significant contributions that our employees bring to their roles and to the company's achievements. We welcome your inquiries about our principles of pay equity, accompanying analyses, and associated procedures throughout the recruitment process.