Talent Program Specialist

Mercer Advisors; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Mercer Advisors, a leading firm in financial services, seeks a detail-oriented Talent Program Specialist to oversee and implement People programs impacting employees. The role involves supporting initiatives in employee engagement, rewards, and performance management, contributing to a positive workplace culture.

Benefits

401(k) Retirement Plan

Paid Parental Leave

Generous paid time off program

Health Savings Account (HSA)

Company Paid Life & Disability Insurance

Qualifications

• Bachelor’s degree strongly preferred, HS diploma required.
• 2-3 years of proven experience in a similar role.
• Strong knowledge of MS Suite (Outlook, SharePoint, Excel, Word, etc.).

Responsibilities

• Support in planning and implementation of People programs.
• Assist in launching annual employee engagement survey.
• Review processes and implement enhancements for HR operations.

Skills

Problem-solving

Time management

Communication

Education

Bachelor's degree

High School diploma

Tools

MS Suite

HRIS system

Job description

For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron’s, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.*

Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible.

Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country.

* Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodologyhere .

Job Summary:

We are looking for a detail and people-oriented Talent Program Specialist to join our team. As a Talent Program Specialist, you will be responsible for administrative support overseeing and implementing People projects and programs impacting our employees. This role will work closely with various People Leaders to support employees throughout the employee lifecycle including, but not limited to, employee engagement, rewards and recognition, performance management, and providing additional support on company programs and initiatives.

Essential Job Functions will include:

• Provide support in the planning, coordination and implementation of People programs and the tasks associated with each program.
• Assist in developing thorough timelines for People Team projects/programs and manage accordingly to meet established deadlines.
• Provide administrative support in the following People Programs, responsibilities including:
  • Employee Engagement
    • Help in launching annual employee engagement survey and measuring results.
    • Coordination of follow-up actions stemming from results.
    • Support deliverables to promote an engaged workforce including action planning, webinars, and creation of resources for employees.
  • Rewards and Recognition
    • Track and support employee anniversary milestones.
    • Contribute to enhancing annual achievement awards and peer recognition program.
    • Manage additional recognition initiatives as needed.
  • Performance Management and Compensation Planning
    • Collaborate with HRIS team members on system management.
    • Assist with reporting requests to support performance metrics needed for bi-annual review cycles.
    • Communicate with employees to ensure performance reviews are completed and finalized.
  • Review processes and implement enhancements to improve the operations within the People Team to support the overall service provided to employees. Update document processes for training and business continuity.
  • Assist with employee communication and presentation creation related to HR program updates and reminders.
  • Help design and create standard and ad hoc reports.
  • Respond to employee’s requests submitted to the People Team Service Portal and via email correspondence to resolve/escalate issues in a timely and professional manner utilizing the company Employee Handbook as a resource
  • Establish partnerships across the business to help provide service and support to the organization.
  • Supporting People Team members on tasks and projects as assigned.
  • Willingness to contribute to all People Team initiatives for overall enhanced employee experience with a focus of providing a best place to work.
  • Other duties or tasks as assigned by leadership.

Required Knowledge, Skills, and Abilities:

• Bachelor’s degree strongly preferred; HS diploma required
• 2-3 years of proven experience in a similar role
• Strong knowledge of MS Suite (Outlook, SharePoint, Excel, Word, etc.)
• Prior experience with an HRIS system
• Solid problem-solving skills and critical thinking skills on business impact
• Strong foundational knowledge of HR employment laws and regulations
• Strong verbal and written communication skills
• Independent contributor with a collaborative approach to business; ability to work within a team
• Experience in a fast-paced work environment with changing demands that require a calm and professional demeanor with our “clients” (employees and vendors);
• Ability to approach every situation with a service mindset
• Strong time management skills, organization skills, and ability to adjust to evolving business needs
• Ability to handle confidential matters and maintain employee privacy

Work Schedule:

This professional role requires availability during standard business hours of Monday through Friday from 8AM to 5PM. At times, the role may have early or late hours to meet business tasks and deadlines for external and internal client needs. Since this role is classified as a non-exempt position, you are required to record your time into the timekeeping system daily at the start and end of each workday plus a 30-minute unpaid lunch period.

Working Conditions:

This position may be in a professional office environment or a dedicated home office workspace which is free of interruptions. Whether position is in a dedicated office space or home office workspace, basic technology needs will be provided to satisfy position requirements. Routinely sitting and standing for periods of time. No heavy lifting over 10 lbs.

Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following:

• Company Paid Basic Life & AD&D Insurance
• Company Paid Short-Term and Long-Term Disability Insurance
• Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
• Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
• Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan.
• Vision Insurance Plan
• Dependent Care Savings Account for child and dependent care.
• 14 Company Paid Holidays with a full week off at Thanksgiving.
• Generous paid time off program for vacation and sick days
• Employee Assistance Plan
• Family Medical Leave
• Paid Parental Leave (6 weeks)
• Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
• Adoption Assistance Reimbursement Program
• Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more.
• 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match
• Pet Insurance

We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.

Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws.

If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here .

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