Talent & People Experience Specialist

Direct Agents, Inc.; Northern, New York (KY, NY); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health benefits

PTO + birthday off

MacBook Pro provided

Relocation support (if needed)

Job summary

Direct Agents is seeking a Talent & People Experience Specialist in NYC to own full-cycle talent acquisition and act as a flexible extension of the People & Culture team. You will source and screen candidates, shepherd them through interviews, and manage candidate touchpoints across platforms, while also providing HR support and ensuring confidentiality.

The role is on-site in NYC and offers a competitive salary with comprehensive benefits, growth opportunities, and collaboration across a

Qualifications

• 2+ years of recruiting experience in digital marketing/tech
• Strong relationship-building and collaboration across departments
• Proactive, deadline-driven with excellent follow-up
• Thrives in fast-changing, high-growth environments
• Outstanding written and verbal communication across Zoom, email, Slack
• Analytical mindset with problem-solving ability

Responsibilities

• Talent Acquisition: source, screen, and manage candidate pipelines; coordinate interviews; maintain ATS records; partner with hiring managers; report recruitment metrics.
• People Experience: support HR functions for Direct Agents, assist SVP of HR, ensure confidentiality and integrity of HR information.

Skills

Full-cycle recruiting

Relationship building

Deadline-driven

High-growth environments

Organization & prioritization

Communication skills

Analytical thinking

Problem solving

Job description

The Talent & People Experience Specialist

The Talent & People Experience Specialist owns full-cycle talent acquisition for Direct Agents: sourcing, screening, and shepherding candidates through a seamless hiring experience, while also serving as a flexible extension of the People & Culture team. This person is equal parts recruiter and operator: comfortable owning a pipeline one moment and jumping into broader people ops support the next, with a positive and solutions oriented demeanor.

Compensation: This is a Full-Time, on-site, NYC role with salary ranging $75,000 - $80,000 dependent on experience.

Key Responsibilities

Talent Acquisition

• Sourcing & Screening | Source and engage passive candidates, build strong pipelines, and evaluate applicants for skills, experience, and cultural add.
• Interview & Candidate Experience | Coordinate interviews and manage every candidate touchpoint end-to-end, delivering a seamless, high-quality experience for candidates and hiring managers alike.
• ATS & Job Posting Management | Maintain accurate ATS records and manage job postings across all platforms for all stakeholders.
• Stakeholder Partnership | Partner with hiring managers and leadership to stay aligned on evolving hiring needs and priorities.
• Reporting & Insights | Track recruitment data, deliver regular updates on candidate and role status, and use insights to continuously refine sourcing and hiring strategies.

People Experience

• As part of the People & Culture team, help provide best-in-class HR support to team members across Direct Agents.
• Support the SVP of HR across a diverse set of company-wide HR functions and initiatives.
• Ensure all HR information is handled with a high degree of confidentiality and integrity.

What We're Looking For

• 2+ years of recruiting experience within a digital marketing and/or tech environment
• Positive, relationship-oriented team player who collaborates effectively across all departments and levels
• Deadline-driven and proactive, with strong follow-up instincts, a sense of urgency, and the ability to identify and resolve obstacles quickly
• Thrives in high-growth, fast-changing environments
• Exceptional organizational and prioritization skills with keen attention to detail
• Knows when to be resourceful and when it's time to elevate
• Outstanding written and verbal communication skills across multiple platforms (Zoom, email, Slack)
• Self-motivated with strong analytical and problem-solving abilities

Who We Are

Direct Agents is not a traditional agency. We are an elite team of builders and operators, growth strategists, media architects, and creative thinkers, who partner with ambitious brands to drive measurable revenue growth. Backed by Kanopy AI, our proprietary intelligence platform, and exclusive partnerships with tech and media platforms, we deliver the kind of unfair advantage that helps clients dominate, not just compete.

We operate at the intersection of technology, media, and strategy, where AI meets human expertise to produce outcomes that neither can achieve alone. Our client roster includes brands like Tennis Channel, Marvel, NYSE, Morgan Stanley, Prologis, and DistroKid.

What Sets Us Apart

Direct Agents isn't for everyone, and that's by design. We're building something different.

• Proprietary AI That Actually Works: Kanopy AI is our custom-built intelligence platform, real-time campaign optimization, media mix modeling, natural language analytics, and algorithm enrichment that gives our clients (and our team) a genuine edge. This isn't a buzzword; it's operational.
• Exclusive Platform Access: Direct partnerships across Google AI Search, Meta, TikTok, Amazon, Freewheel, Teads, Stackadapt, and best-in-class tech and media partners.
• An Elite, Not Bloated, Team: 100+ operators who move fast, think deeply, and ship work that matters. No layers of bureaucracy. Direct access to senior leadership and the executives building the strategy.
• AI Integration Across Everything: Claude, ChatGPT, and proprietary AI tools are embedded in our workflows, from data analysis and creative versioning to strategic planning and client intelligence.
• 8x Crain's Best Places to Work: A people-first culture with a 12-month average time to promotion, a 4-day workweek, and genuine investment in career development.
• Certified Minority-Owned Business: 48% BIPOC representation across the agency, 60% female representation, a team that reflects the diverse markets we serve.

Benefits

• Regular performance reviews with quarterly growth path check-ins
• Comprehensive health, dental, vision, and mental health benefits (One Medical, Talkspace, KindBody, Health Advocate)
• 15–24 days PTO/year depending on seniority, plus birthday off, 7 sick/safe days, and up to 12 weeks paid parental leave
• New MacBook Pro and access to cutting-edge AI tools across the agency
• Sun-drenched penthouse Acceleration Hub on 5th Avenue in Flatiron—commuter benefits and Citibike membership
• Dog-friendly office, regular team events (Field Day, Ski Club, Golf League, holiday celebrations), and a culture built around ownership and ambition

Location: This role is based in our NYC headquarters. You must reside or be willing to relocate within commuting distance.