Talent Operations & HR Business Analyst

AXIS Capital; New York (NY); On-site; USD 105,000 - 120,000; Full time

Job summary

AXIS Capital in the United States is seeking a Talent Operations & HR Business Analyst – I to support the Talent Development function. You will drive data-driven talent programs across the employee lifecycle, delivering scalable processes, workflows, and reporting that align with AXIS business priorities.

You will partner with HR Technology, HR Operations, and Business Partners to implement improvements, maintain data integrity, and translate business needs into practical solutions that enhance

Qualifications

• Bachelor’s degree or equivalent experience in Human Resources, Business, Organizational Development, Learning & Development, or related field.
• Experience supporting HR, talent, learning, performance management, or employee lifecycle in a corporate environment.
• Ability to manage multiple timelines, track deliverables, and communicate updates to stakeholders.
• Proficiency with Microsoft 365 tools to organize materials and analyze information.

Responsibilities

• Lead operational execution of Talent Development processes to ensure programs are delivered efficiently and aligned with business objectives.
• Support testing, data validation, and reporting across Workday and other HR technologies.
• Develop requirements, process docs, SOPs, and training materials for program implementations.

Skills

Project coordination

Business analysis

Stakeholder communication

Data-driven decision making

Process improvement

Education

Bachelor's degree or equivalent in HR/Business

Tools

Workday

Power BI

Microsoft 365

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

Talent Operations & HR Business Analyst – I

Job Family Grouping: Human Resources

Job Family: Talent Development

How does this role contribute to our collective success?

This role helps the Talent Development & Culture function deliver scalable, effective, and data-driven talent programs that support AXIS business priorities. You will serve as a key operational partner responsible for executing and continuously improving talent processes, workflows, technology solutions, reporting, and project delivery across the employee lifecycle. Success in this role will be measured through operational excellence, process effectiveness, technology adoption, data integrity, and the ability to translate business needs into practical talent solutions that improve the employee and manager experience.

What will you do in this role?

Talent Program & Process Operations

• You will lead operational execution of Talent Development & Culture processes and initiatives, ensuring programs are delivered consistently, efficiently, and in alignment with business objectives and the strategy set by Talent & Culture team leaders.
• You will manage end-to-end administration and operational delivery of core talent processes including goal setting, performance management, talent reviews, succession planning, employee engagement activities, learning programs, and development processes.
• You will support Workday and other HR technology activities by coordinating testing, documenting issues, validating data, and helping implement process improvements.
• You will maintain operating calendars, project plans, action trackers, and implementation materials so work is organized, visible, and delivered on time.

Business Analysis & Process Improvement

• You will review current processes to identify manual work, duplication, pain points, and opportunities to simplify or automate how work gets done.
• You will gather business requirements and translate them into clear process documentation, job aids, standard operating procedures, testing plans, and implementation materials.
• You will partner with HR Technology, HR Operations, HR Business Partners, People Analytics, vendors, and business stakeholders to support effective program and process delivery.

Reporting, Insights & Data Quality

• You will help maintain accurate talent, learning, engagement, and performance data, resolving discrepancies and improving consistency.
• You will help create and analyze reports, dashboards, trackers, and summaries that show participation, completion, adoption, and program effectiveness.
• You will help the team use Microsoft 365, AI, automation, Workday, and other digital tools to reduce manual effort and improve the employee and manager experience.
• You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You:

We encourage you to bring your own experience and expertise to the table. While there are some qualifications and experiences we need you to have, we are open to discussing how your individual knowledge could help you fulfil this role and contribute to our goals.

What you need to have:

• Bachelor’s degree or equivalent experience in Human Resources, Business, Organizational Development, Learning & Development, or a related field.
• Experience supporting HR, talent, learning, performance management, employee lifecycle, business analysis, program coordination, project coordination, or similar work in a corporate environment.
• Able to manage multiple timelines, track deliverables, identify risks, and communicate clear updates to stakeholders.
• Able to document processes, organize information, support implementation activities, and follow through on open actions.
• Able to use Microsoft 365 tools, including Excel, PowerPoint, Outlook, and Teams, to organize work, prepare materials, analyze information, and communicate with others.
• Able to interpret information from multiple sources, identify issues or patterns, and translate findings into practical recommendations or next steps.
• Able to communicate clearly with HR colleagues, business stakeholders, vendors, and employees through written updates, presentations, process guides, and day-to-day interactions.
• Able to handle confidential employee information with discretion and sound judgment.

What we prefer you to have:

• Experience using Workday or a similar HR technology platform to support process administration, reporting, testing, or data validation.
• Experience gathering business requirements, coordinating testing, validating data, supporting reporting, or contributing to process or technology enhancements.
• Experience using learning management systems, survey tools, reporting dashboards, data visualization tools, or other HR/business platforms.
• Experience working with HR Technology, HR Operations, HR Business Partners, People Analytics, vendors, or business stakeholders.
• Able to use AI, automation, Microsoft 365, and digital tools to simplify processes, reduce manual effort, and improve employee or manager experience.

Role Factors:

In this role, you will typically be required to: Be in the office 3 days per week. Open to hiring in 3 office locations: NYC (midtown), Short Hills NJ, or Stamford CT.

What we offer:

For this position, we currently expect to offer a base salary in the range of $105k to $120k (NY), $100k to $115k (NJ or CT). Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location. In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance.

On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

Where this role is based in the United States of America, this role is Exempt for FLSA purposes.

This posting is for an existing vacancy.

Rewarding. Challenging. Meaningful.

We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry. Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you.

At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company.

We offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.