Talent Manager (Administrative and Customer Support)

Robert Half International; California, Pasadena (MO, CA); On-site; USD 68,000 - 71,000; Full time

Job summary

An established industry player is seeking a dynamic Talent Manager to join their team. This role involves negotiating business with clients, recruiting top talent, and providing exceptional service to both clients and candidates. You'll have the opportunity to work in a collaborative environment, enhancing your skills while contributing to the growth of the company. With a strong emphasis on career advancement and a competitive benefits package, this position is ideal for those looking to make a meaningful impact in administrative and customer support sectors. Join a company that values ethics and social responsibility while offering exciting career opportunities.

Benefits

Group health insurance benefits

Paid parental leave

401(k) savings plan with employer match

Paid time off

Outstanding corporate citizenship programs

Qualifications

• 1+ years of administrative or customer support experience preferred.
• 2+ years’ experience in business development in a metrics-driven environment.

Responsibilities

• Recruiting and matching skilled professionals with client projects.
• Negotiating and developing business with new and current clients.

Skills

Administrative Support

Customer Support

Business Development

Negotiation

Salesforce

Education

BA/BS degree

Tools

Microsoft Office Suite

Windows Operating System

Contact Management Application

Job description

JOB REQUISITION

Talent Manager (Administrative and Customer Support)

LOCATION

CA PASADENA

JOB DESCRIPTION

Job Summary

Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half’s presence in the local business community.

The typical salary range for this position is $68,640 to $71,000. The salary is negotiable depending upon experience and location.

Qualifications:

• BA/BS degree preferred.

• 1+ years administrative or customer support experience preferred.

• 2+ years’ experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multi‐call, multi‐decision maker environment.

• Prior success marketing to and closing top level decision makers at small/medium sized businessesand cultivating mutually beneficial long term relationships.

• Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce).

• Knowledge and familiarity with administrative and customer support department operations.

• Positive attitude and an engaging businesslike approach.

Top Reasons to Work for Robert Half:

• EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – For more than 70 years, our history of success and strong client relationships provide a level of stability few companies can match.

• PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com/Resources.

• UPWARD MOBILITY – With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.

• TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed.

• RESPECTED WORLDWIDE – Robert Half has appeared onFORTUNE magazine’s list of “Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.

• OUTSTANDING CORPORATE CITIZENSHIP – We believe in an “Ethics First” philosophy, which means we are committed to social responsibility, promoting inclusion and diversity in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half’s Corporate Citizenship Report at roberthalf.com/about-robert-half/corporate-responsibility.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [e-mail] or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

JOB LOCATION

CA PASADENA