Talent Management Specialist

Joint Commission on Accreditation of Healthcare Organizations; Oakbrook Terrace (IL); On-site; USD 82,000 - 106,000; Full time

Job summary

The Joint Commission on Accreditation of Healthcare Organizations is seeking a Talent Management Specialist in Oakbrook Terrace, IL to orchestrate the Elevate leadership program and related leadership development initiatives. You will manage end-to-end program design, deployment, and evaluation, partnering with executives, coaches, vendors, and HRBPs to deliver a high-touch participant experience.

You'll apply Workday Talent and Workday Learning expertise, drive detailed project plans,

Qualifications

• Required Bachelor's degree in Human Resources, Organizational Development, Education, Business, Communications, Project Management, or a related field, or an equivalent combination of education and experience.
• Three or more years of experience managing programs or projects in leadership development, talent management, learning and development, HR, or a related environment.
• Demonstrated ability to run complex, high-visibility programs with multiple stakeholders, firm deadlines, sensitive information, and changing requirements.
• Strong working experience with Workday Talent and Workday Learning or closely comparable enterprise talent and learning platforms.
• Excellent project planning, organization, written communication, stakeholder coordination, problem solving, and attention to detail.
• Professional presence and the ability to remain calm, discreet, flexible, and effective under pressure.
• Proficiency with Microsoft 365, including Excel, PowerPoint, Word, Teams, Outlook, and collaborative project-tracking tools.

Responsibilities

• Lead the management of leadership development programs from design through launch, delivery, evaluation, and closeout.
• Coordinate participant selection workflows, onboarding, assessments, executive coaching, and alumni follow-through.
• Oversee the operations rhythm for the leadership portfolio across multiple levels of leadership development offerings.
• Maintain standards, calendars, templates, rosters, dependencies, issue logs, and lessons learned for repeatable delivery.
• Build and maintain integrated project plans with owners, dates, dependencies, risks, and status updates.
• Coordinate with facilitators, executive sponsors, coaches, vendors, SMEs, HRBPs, and participants as the primary operations liaison.
• Prepare briefs, run-of-show documents, and logistics for sponsors and faculty.
• Ensure polished, high-touch participant experience with confidentiality and fairness.

Skills

Program management

Leadership development

Stakeholder coordination

Discretion under pressure

Confidentiality

Communication

Microsoft 365

Excel

PowerPoint

Education

Bachelor's degree in Human Resources, Organizational Development, Education, Business, Communications, Project Management, or related field

Tools

Workday Talent

Workday Learning

Microsoft 365

Microsoft Teams

Job description

POSITION SUMMARY

The Talent Management Specialist is the operational engine behind the enterprise leadership development portfolio. This role manages the detailed planning and execution required to deliver high-quality leadership experiences, beginning with the Elevate High Potential Leader Program launching in 2027 and expanding to programs for leaders at multiple levels. The Specialist combines strong program and project management with Workday Talent and Workday Learning expertise, stakeholder partnership, discretion, and calm execution under pressure. The role ensures that every cohort, session, assessment, coaching engagement, communication, and follow-up action is organized, accurate, and delivered with an excellent participant and executive experience.

KEY RESPONSIBILITIES

Leadership Development Program Management

• Manage leadership programs from design handoff through launch, delivery, evaluation, and closeout, using disciplined project plans, milestone tracking, risk management, and decision logs.
• Serve as program manager for the Elevate High Potential Leader Program, coordinating participant selection workflows, onboarding, assessments, executive coaching, business-school style sessions, enterprise challenge work, executive and board-related experiences, capstone activities, and alumni follow-through.
• Run the behind-the-scenes operating rhythm for the full leadership portfolio, including new manager, experienced leader, high-potential, senior leader, and executive development offerings as assigned.
• Maintain program standards, calendars, templates, playbooks, rosters, dependencies, issue logs, and lessons learned to enable repeatable delivery.

Project Management & Operational Excellence

• Build and maintain integrated project plans with clear owners, dates, dependencies, deliverables, risks, and status updates.
• Anticipate operational needs, identify gaps early, develop contingencies, and elevate decisions with recommended options.
• Coordinate multiple workstreams simultaneously while adapting calmly to changing priorities, participant needs, and executive schedules.
• Ensure all materials, records, communications, contracts, invoices, and approvals are complete, accurate, current, and stored appropriately.

Cohort, Faculty, Coach & Executive Coordination

• Coordinate participant nominations, eligibility review, invitations, enrollment, onboarding, attendance, learning assignments, development plans, and completion requirements.
• Serve as the primary operational liaison for facilitators, executive sponsors, coaches, vendors, subject matter experts, HRBPs, and program participants.
• Prepare executive sponsors and faculty with concise briefs, run-of-show documents, participant context, roles, logistics and decisions needed.
• Create a polished, high-touch participant experience while maintaining confidentiality, fairness, and consistent program standards.

Session & Event Execution

• Own end-to-end logistics for in-person, virtual, and blended sessions, including scheduling, rooms, technology, accessibility, catering, travel interfaces, materials, registration, and day-of execution.
• Develop detailed run-of-show plans, facilitator packets, participant guides, production checklists, backup plans, and post-session follow-up.
• Remain composed and solutions-oriented during live delivery; resolve issues quickly without disrupting the learner or executive experience.
• Support selected facilitation, orientation, office hours, or participant briefings when appropriate.

Workday Talent & Workday Learning

• Use Workday Talent to support participant data, talent review connections, development plans, skills, succession related information, and program reporting as appropriate.
• Administer leadership development offerings in Workday Learning, including courses, programs, sessions, assignments, materials, attendance, completions, evaluations, and reports.
• Support testing, troubleshooting, user guidance, data reconciliation, and continuous improvement for talent and learning processes.
• Coordinate with the Senior Talent Management Specialist to ensure leadership development operations align with enterprise talent governance and system standards.

Measurement, Communications & Improvement

• Implement evaluation plans using participation, completion, learner feedback, assessment, application, behavior, and relevant business outcome measures.
• Prepare dashboards, executive updates, cohort status reports, risk summaries, and post-program recommendations.
• Draft clear, audience-specific communications for participants, nominees, managers, sponsors, coaches, and executives.
• Use feedback and operating data to improve curriculum flow, logistics, participant support, and program scalability.

QUALIFICATIONS

• Required Bachelor's degree in Human Resources, Organizational Development, Education, Business, Communications, Project Management, or a related field, or an equivalent combination of education and experience.
• Three or more years of experience managing programs or projects in leadership development, talent management, learning and development, HR, or a related environment.
• Demonstrated ability to run complex, high-visibility programs with multiple stakeholders, firm deadlines, sensitive information, and changing requirements.
• Strong working experience with Workday Talent and Workday Learning or closely comparable enterprise talent and learning platforms.
• Excellent project planning, organization, written communication, stakeholder coordination, problem solving, and attention to detail.
• Professional presence and the ability to remain calm, discreet, flexible, and effective under pressure.
• Proficiency with Microsoft 365, including Excel, PowerPoint, Word, Teams, Outlook, and collaborative project-tracking tools.

Preferred Experience

• Supporting cohort-based, high-potential, executive, or enterprise leadership development programs.
• Coordinating executive coaching, leadership assessments, vendors, contracts, and live learning events.
• Project management, change management, facilitation, coaching, or talent development certification.
• Experience in a complex, matrixed, global, healthcare, accreditation, or regulated organization.

SUCCESS INDICATORS

Leadership programs launch on schedule with disciplined governance, accurate records, and no avoidable operational surprises.

Participants, sponsors, faculty, and coaches experience clear communication and seamless coordination.

Risks and dependencies are surfaced early, decisions are documented, and changes are absorbed without loss of quality.

Workday Talent and Learning records are complete, accurate, and useful for program and talent decisions.

Program outcomes, feedback, and lessons learned are translated into practical improvements for the next cohort.

CORE COMPETENCIES

• Program and Project Management Plans and Prioritizes Attention to Detail Composure Under Pressure Collaboration and Service Orientation Executive and Stakeholder Communication Adaptability Workday Talent and Learning Fluency Judgment and Confidentiality Continuous Improvement

Note: This role is intentionally designed as a specialist-level program operations position with substantial independent execution. It does not replace the Senior Talent Management Specialist’s enterprise ownership of core talent mechanisms, career development, LMS governance, and Workday functional stewardship.

Joint Commission offers a comprehensive benefits package. For an overview of our benefits package, please visit our Joint Commission Career Page

This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities.

MIN $82,000.00 MAX $105,500.00

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.

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