Talent Enablement Manager

OpenGov; Chicago (IL); On-site; USD 120,000 - 137,000; Full time

Benefits offered by this job

Comprehensive healthcare options

Flexible vacation policy

401(k) with company match

Paid parental leave

Wellness stipends

Professional development

Weekly catered lunches

Job summary

OpenGov seeks a Talent Enablement Manager to design and deliver learning experiences that build capability across the organization. You’ll partner with SMEs to surface needs and translate them into scalable programs, from leadership development to e-learning modules and in-person workshops.

You’ll own the full enablement lifecycle, working with HRBPs and business partners to drive performance outcomes and measurable impact across a fast-paced public-service software company.

Qualifications

• 6+ years of experience in Learning & Development, Talent Enablement, Learning Experience Design or a related people development function.
• Demonstrated experience designing and delivering both in-person and e-learning training programs.
• Strong proficiency in slide-based content design; ability to translate complex concepts into clear, compelling learning materials.
• Experience building e-learning content using authoring tools.
• Proven ability to consult with and influence stakeholders to define learning needs and drive program adoption.
• Experience using AI-native tools to accelerate workflows, build content and improve efficiency.
• Strong written and verbal communication skills.
• 4 days a week in office (Tuesday-Friday)

Responsibilities

• Partner with subject matter experts and business leaders across the organization to identify capability gaps and design targeted learning solutions, including leadership programs, manager development, onboarding, and role-specific training
• Own end-to-end development and delivery of learning programs — from needs analysis and content design through facilitation, iteration, and measurement
• Build engaging e-learning modules and blended learning experiences using authoring tools and digital platforms, ensuring content is accessible, scalable, and high quality
• Facilitate in-person and virtual training sessions for individual contributor and manager audiences, adjusting delivery style and format to context and learner needs
• Consult with HRBPs and business partners on team-specific enablement needs, serving as a strategic thought partner on how learning can drive performance outcomes
• Manage multiple concurrent projects with clear timelines, stakeholder communication, and delivery accountability across the organization
• Measure learning effectiveness through post-training assessments, survey data, and business outcome tracking — using insights to continuously improve program design
• Stay current on learning trends, instructional design best practices, and emerging tools, including AI, bringing forward new approaches that strengthen the team's capabilities
• Design AI powered workflows to magnify impact of enablement programs and accelerate content delivery

Skills

Learning & Development

Talent Enablement

Learning Experience Design

Stakeholder consulting

AI tools

Education

Bachelor's degree or equivalent in Education/OD/HR/Business

Tools

LMS platforms

SCORM

Job description

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary

OpenGov builds software that powers a more effective, accountable government — and the people who make that mission possible need to grow. The Talent Enablement Manager is a key architect of that growth, designing and delivering learning experiences that build capability across the organization. From leadership development programs to e-learning modules and in-person workshops, this role owns the full lifecycle of enablement — partnering with subject matter experts to surface what matters most and translating it into learning that sticks. This is a high-impact role for a practitioner who blends instructional design craft with strong consulting instincts and a genuine passion for how people develop.

Responsibilities

• Partner with subject matter experts and business leaders across the organization to identify capability gaps and design targeted learning solutions, including leadership programs, manager development, onboarding, and role-specific training

• Own end-to-end development and delivery of learning programs — from needs analysis and content design through facilitation, iteration, and measurement

• Build engaging e-learning modules and blended learning experiences using authoring tools and digital platforms, ensuring content is accessible, scalable, and high quality

• Facilitate in-person and virtual training sessions for individual contributor and manager audiences, adjusting delivery style and format to context and learner needs

• Consult with HRBPs and business partners on team-specific enablement needs, serving as a strategic thought partner on how learning can drive performance outcomes

• Manage multiple concurrent projects with clear timelines, stakeholder communication, and delivery accountability across the organization

• Measure learning effectiveness through post-training assessments, survey data, and business outcome tracking — using insights to continuously improve program design

• Stay current on learning trends, instructional design best practices, and emerging tools, including AI, bringing forward new approaches that strengthen the team's capabilities

• Design AI powered workflows to magnify impact of enablement programs and accelerate content delivery

Requirements and Preferred Experience

• 6+ years of experience in Learning & Development, Talent Enablement, Learning Experience Design or a related people development function

• Demonstrated experience designing and delivering both in-person and e-learning training programs

• Strong proficiency in slide-based content design; ability to translate complex concepts into clear, compelling learning materials

• Experience building e-learning content using authoring tools

• Proven ability to consult with and influence stakeholders to define learning needs and drive program adoption

• Experience using AI-native tools to accelerate workflows, build content and improve efficiency

• Strong written and verbal communication skills

• 4 days a week in office (Tuesday-Friday)

Preferred Experience

• Bachelor's degree in Education, Organizational Development, Human Resources, Business, or a related field, or equivalent work experience

• Prior experience in an instructional design-focused role

• Experience in a SaaS or technology company environment

• Familiarity with LMS platforms and SCORM-based content delivery

• Background in a facilitation or instructional design methodology

• Knowledge of leadership development frameworks and experience designing programs for manager and executive audiences

• Experience using analytics to measure and communicate program impact

Compensation

Chicago, IL: $120,000 - $136,600

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families

• Flexible vacation policy and paid company holidays

• 401(k) with company match

• Paid parental leave, wellness stipends, and HSA contributions

• Professional development and growth opportunities

• A collaborative office environment with weekly catered lunches.