Talent Development Specialist

Equus; New Bedford (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Equus is hiring in New Bedford, Massachusetts for a role centered on career guidance and support services for job seekers. The successful candidate will conduct assessments, provide detailed case management to ensure self-sufficiency, and assist with training and workshops.

Qualifications include a minimum H.S. Diploma, strong interpersonal skills, and proficiency in Microsoft Office. This position offers the opportunity to make a positive impact on individuals seeking employment.

Qualifications

• H.S. Diploma required, Associate's degree preferred with relevant experience.
• Minimum one year of Sales or Customer Service experience.
• Ability to communicate clearly in individual/group settings.

Responsibilities

• Conduct assessments for career guidance and counseling.
• Manage cases to assist preparation for employment.
• Authorize supportive services and track fund obligations.
• Outreach to employers and agencies for placements.

Skills

Interpersonal skills

Communication

Microsoft Office proficiency

Organizational skills

Detail-oriented

Problem-solving

Education

H.S. Diploma

Associate's degree (preferred)

Job description

Job Description

• Conduct individual assessment to provide career guidance and counseling to job seeker; with a focus on those who are WIOA eligible.
• Provide detailed case management for each customer to assist in preparation for employment that leads to self‑sufficiency.
• Assist customers in maintaining eligibility for services by ensuring attendance at required training/activities and workshops and performing job searches.
• Authorize and coordinate supportive services such as childcare, transportation, etc., and track obligations of funds.
• Maintain existing contacts to community resources and develop new ones to further the goals of the program and resulting in success to customers.
• Provide labor market information to all customers.
• Ensure contract deliverables and individual goals are met.
• Outreach employers, agencies, non‑profits and organizations to place eligible participants in a subsidized employment activity.
• Follow‑up participant progress in subsidized employment activities and submit payroll information.
• Provide weekly and monthly reports on progress of the NDW program, expenditures and participant's employment and support services.
• Perform other duties as assigned.

Qualifications

• Preferred Associate's degree; required H.S. Diploma with at least one year of Sales/Customer Service experience.
• Strong interpersonal skills and the ability to communicate clearly and professionally in an individual or group setting.
• Proficient in Microsoft Office programs.
• Strong speaking and organizational/time management skills.
• Ability to maintain a high level of confidentiality.
• Must be detail‑oriented and timely in meeting deadlines, goals and objectives.
• Ability to address and solve customer inquiries and/or concerns.
• Ability to conduct workshops/orientations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisals or any other characteristic protected under state, federal, or local law.