Talent Development Senior Consultant

01460 Continental Casualty Company; Chicago (IL); Hybrid; USD 72,000 - 141,000; Full time

Job summary

CNA is seeking a Talent Development Senior Consultant to partner with Talent Development leaders, HR business partners, and stakeholders to design and deliver modern learning solutions that build capability and support strategic priorities.

The role requires learning design expertise, business acumen, project leadership, and a curiosity for emerging technologies, including AI, to create engaging learning experiences and grow talent capacity.

Qualifications

• Bachelor's degree in related field or equivalent.
• Typically a minimum of five years of strategic talent development experience.
• Strong design and delivery capabilities in modern learning solutions.

Responsibilities

• Collaborates with Talent Development leaders to design and curate learning programs aligned to business priorities.
• Designs learning journeys with sustainment, reinforcement, and practical application to drive behavior change.
• Delivers high‑quality learning experiences that engage participants and foster collaboration.
• Researches AI-enabled solutions to accelerate content development and improve learner experiences.
• Leads complex, multi-workstream initiatives with timelines, risks, and budgets.
• Builds relationships with external vendors to customize content.
• Implements change management and proactive communication for initiatives.
• Defines success measures and analyzes data to tell the impact story.
• Engages in external research to stay current on talent and leadership development trends.

Skills

Instructional design

Learner experience design

Blended learning

AI for learning

Project management

Facilitation

Stakeholder management

Communication

Education

Bachelor's degree in related field

Tools

Articulate 360

Rise

Vyond

Microsoft Office Suite

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

The Talent Development Senior Consultant partners with Talent Development leaders, HR business partners, and business stakeholders to design and deliver modern talent and learning solutions that build capability, support strategic priorities, and improve business outcomes. Successful candidates will bring learning design expertise, business acumen, project leadership, and a curiosity for emerging technologies, including AI, to create engaging learning experiences that grow the capacity and capability of talent.

JOB DESCRIPTION: Essential Duties and Responsibilities

• Collaborates with Talent Development leaders and HR business partners to design and curate creative learning programs and pathways to support strategic business priorities.
• Designs learning journeys that include sustainment, manager reinforcement, peer learning, nudges, and practical application to increase behavior change and long-term impact.
• Delivers and facilitates high-quality learning experiences that foster engagement, collaboration, and meaningful learning outcomes.
• Researches and applies modern learning tools, technologies, and AI-enabled solutions to improve learner experiences, accelerate content development, and advance Talent Development priorities.
• Leads project planning and execution for complex, multi-workstream initiatives; manages timelines, risks, stakeholder updates, vendor deliverables, and approved budget parameters.
• Researches and establishes relationships with relevant external vendors, partnering to customize content.
• Designs and implements proactive communication and change management plans to ensure initiatives are well executed.
• Defines success measures at the outset of learning initiatives, analyzes learner, manager, stakeholder, and business outcome data, and uses insights to improve solutions and tell a clear impact story.
• Proactively engages in external research and knowledge sharing to stay current on talent and leadership development trends and best practices and acts as an instructional design expert to key stakeholders.

Skills, Knowledge and Abilities

Strong knowledge of learner experience design, instructional design methods, adult learning and modern blended learning theory and strategies. Expertise and knowledge in contemporary leadership development trends is a plus. Strong knowledge of learning technologies, content creation and curation tools and learning modalities. This includes Microsoft Office Suite as well as learning technologies such as Articulate 360, Rise and Vyond. Solid business acumen, knowledge of business and client groups, and ability to effectively conduct needs analysis and implement talent and learning strategies to support business goals. Strong interpersonal, communication and presentation skills. Ability to facilitate large groups through the use of group dynamics while encouraging creativity and innovation and achievement of learning outcomes. Excellent project management, organizing and planning skills and ability to manage multiple and shifting priorities in a fast paced and challenging environment. Highly collaborative and comfortable navigating organizational dynamics. Ability to exercise independent judgement and make critical business decisions effectively, at times with ambiguous or incomplete information.

Reporting Relationship

AVP, Talent Development Education and Experience Bachelor's Degree in related field, or equivalent. Typically a minimum of five years of strategic talent development experience. #LI-MR1 #LI-Hybrid

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.

CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [e-mail]

At CNA, we are focused on success, individually and collectively. We pride ourselves on promoting a culture that challenges and engages people. We strive to connect people, departments and business areas, to function as a team, and to serve our customers and communities with professionalism and respect. Our dedication to employee engagement, continuous learning and the open exchange of ideas is the cornerstone of our business. These ideals, combined with our focus on the customer, enable us to explore new market opportunities and build on our success. Our values, culture and financial strength are what differentiates us from other employers and make CNA the place you want to work.

At CNA, we are committed to advancing a culture of inclusion - one that attracts talent from all walks of life, fosters respect and collaboration, and enables all of our colleagues to do their best work.

At CNA, we have a long standing commitment to the diverse communities in which we live and work. We actively make a difference for the greater good through partnerships, sustainability, initiatives, and working together for a better tomorrow.

Corporate Social Responsibility is not one person, or one department, it's the entire enterprise coming together to make the world a better place.