Talent Development Manager

World Insurance As; Chicago (IL); Hybrid; USD 115,000 - 120,000; Full time

Job summary

World Insurance Associates seeks a Talent Development Manager to lead initiatives that shape the employee experience. You will orchestrate orientation, onboarding, and leadership development while partnering with HR and business stakeholders to drive continuous improvement across programs.

The role emphasizes program management, collaboration, and change leadership in a fast-growing insurance services group based in Chicago.

Qualifications

• Approx. 5-7 years in Talent Development, Learning/Training.
• Experience presenting and facilitating in front of all audience levels; virtual and in-person.
• Strong program management experience with multiple large projects.
• Experience with managing events, participant communications, and continuous improvement of the content and participant experience.
• Ability to partner with a wide variety of business stakeholders to assess training needs and develop solutions.
• Experience with building orientation/onboarding experiences for a growing sales force that harnesses information and resources from across our company and beyond to ensure a robust integration.
• Insurance industry experience is a plus
• Experience navigating a matrixed environment with M&A activity
• Certification with leadership assessments (such as DISC, Hogan, Caliper, or other) is a plus

Responsibilities

• Lead projects and initiatives across the Talent Development space.
• Create a digitized and engaging orientation experience for new employees, identify process efficiencies, and partner with internal stakeholders to bring content to life.
• Change Management Initiatives: Partner with HR Acquisition team to deliver support and training to new leaders and new colleagues as acquisitions onboard.
• Digital Learning: Create a strategy to bolster usage of the learning management system; build dashboards or reporting for key initiatives such as compliance training.
• Leadership and Manager Capability Initiatives: Design, facilitate, execute, and evolve programs that increase leadership skills and provide resources for success.
• Performance Management: Design communications plans and resources for employees and managers; align with broader talent processes.

Skills

Strategic to execution

Project management

Collaboration

Adaptability

Ambiguity tolerance

Education

Bachelor's degree

Job description

Company Overview

World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.

Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.

Position Summary

As our company continues to grow rapidly, our employees and leaders remain top of mind as we strive to be among the best places to work. Their professional growth is a key priority. As a Talent Development Manager, you will hold an important seat on a small but mighty team, leading and contributing to initiatives that positively shape the employee experience. The ideal candidate is a versatile, hands‑on talent development professional—a true jack of all trades—who can create a compelling vision, translate it into practical solutions, and roll up their sleeves to execute with excellence.

Primary Responsibilities

Lead projects and initiatives across the Talent Development space.

Some examples could include:

• Employee Orientation and Integration Initiatives: Create a digitized and engaging orientation experience for new employees, identify process efficiencies, and partner with internal stakeholders to bring content to life.

• Change Management Initiatives: Partner closely with our HR Acquisition team to deliver support and training to new leaders and new colleagues as new acquisitions onboard.

• Digital Learning: Create a strategy to bolster usage of our new learning management system; build dashboards or reporting for key initiatives such as compliance training.

• Leadership and Manager Capability Initiatives: Design, facilitate, execute, and evolve programs / initiatives that lead to increasing the skills of our leaders and managers at various levels and creating resources / structures that will enable their success.

• Performance Management: Play a key role in executing upon our performance management process by designing communication plans and supporting resources for employees and managers; partner with colleagues across HR to incorporate feedback and lessons learned and align with broader talent processes that are running concurrently.

• Program management of new priorities that may emerge as our company continues its rapid growth journey.

Position Specific Skills/Qualifications

Work Experience

• Approx. 5-7 years in Talent Development, Learning/Training

• Experience presenting and facilitating in front of all audience levels; virtual and in-person

• Strong program management experience with experience managing multiple large projects simultaneously

• Experience with managing events, participant communications, and continuous improvement of the content and participant experience.

• Ability to partner with a wide variety of business stakeholders to assess training needs and develop solutions / refine our solutions as our company evolves and grows

• Experience with building orientation/onboarding experiences for a growing sales force that harnesses information and resources from across our company and beyond to ensure a robust integration.

• Insurance industry experience is a plus

• Experience navigating a matrixed environment with M&A activity

Professional Licenses/Certifications

• Certification with leadership assessments (such as DISC, Hogan, Caliper, or other) is a plus

Essential Skills/Competencies

• Ability to shift from strategic thinking mode to execution mode with willingness to roll up sleeves

• Strong project management skills to conceive of projects, lead through to execution, and evolve through continuous improvement.

Has an eye for continuous improvement and process efficiency

Content design for adult learners

Presentation / Facilitation Skills

Collaboration

Adaptability

Ability to thrive in ambiguity

Education

• Bachelor’s degree

Compensation

$115,000 - $120,000

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.