Talent & Culture - Talent Development Advisor II

Mission Fed Credit Union; San Diego (CA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player in San Diego is seeking a passionate Talent Development Advisor. This role involves coordinating and delivering engaging training workshops, identifying training needs, and evaluating course effectiveness. With a vibrant company culture and a commitment to employee growth, this position offers the chance to make a significant impact on team development. If you thrive in a collaborative environment and have a knack for communication and organization, this opportunity is perfect for you. Join a company recognized as one of San Diego's top workplaces and enjoy the sunny atmosphere while fostering talent and innovation.

Benefits

18 days of PTO

12 holidays per year

6% - 8% 401(k) match

Great team culture

Sunny San Diego location

Qualifications

• Experience with posting transactions in Symitar and branch operations.
• Proficiency in Microsoft Office, especially Word and PowerPoint.

Responsibilities

• Coordinate and deliver training workshops focused on operations and product knowledge.
• Evaluate training effectiveness through observation and feedback.

Skills

Excellent presentation skills

Verbal communication skills

Written communication skills

Ability to learn quickly

Coaching skills

Education

2 years of credit union or banking experience

Tools

Microsoft Office

Symitar

Articulate Storyline

Adobe Creative Suite

Camtasia

Job description

Administrative - Horizon Center, San Diego, California, United States of America

Job Description

ARE YOU: Passionate about learning | Comfortable speaking to large groups | Creative | Innovative | Organized?

DO YOU HAVE: | Excellent presentation skills | Excellent verbal and written communication skills?

YES!? Check out the details below for more information about what the Talent Development Advisor role entails:

• Under general direction, coordinate and deliver a suite of training workshops including operations, computer literacy, product knowledge, sales and service, and other general workshops offered, typically focused on the Branch Network.
• Actively identify training needs related to changes in the industry, at Mission Fed, business processing systems, products, services, policies, and procedures. Takes initiative to update, and redesign assigned workshops to reflect the most current information.
• Use available resources and Subject Matter Experts, to research, design, develop, and deliver new e-learning and/or instructor-led courses as assigned.
• Evaluate the effectiveness of our training courses through observation, branch visits, and post-survey feedback. Propose and implement changes to support the evaluation.
• Complete all logistical tasks needed to effectively conduct in-person and virtual training sessions. This includes monitoring requests from Team Members to be enrolled or unenrolled and taking action in the Learning Management System (LMS) accordingly, sending appropriate email announcements to class participants, ensuring all related training materials are up to date, setting up classrooms for training sessions with themed items and training materials, making sure all computers, projectors, signature pads, etc. are working properly to effectively facilitate the class, ensuring a welcoming environment for training participants, and conduct all post related training tasks, such as marking participants complete, providing access to appropriate systems and sending out email notifications if needed.
• Coach Team Members through the duration of their training. Evaluate participants’ performance and consult with participants’ supervisors as appropriate.
• Assign Team Members to appropriate Learning Plans and courses within the LMS. Perform administrative duties in the LMS as needed.
• Work with our compliance team throughout the year to review and make changes to compliance courses. With the direction and guidance of our compliance team, assign necessary compliance courses to Team Members.

Here is what we are looking for:

• 2 years of credit union or banking experience. This hands-on experience will be crucial in understanding the training needs of our Team Members.
  • Experience with posting transactions in Symitar, opening new accounts, processing loan applications, lending knowledge, and branch operations is preferred.
  • Experience with program facilitation, multimedia authoring, and presentation software preferred.
• The ability to quickly learn Mission Fed’s operational procedures and new computer software quickly and efficiently.
• Proficiency in Microsoft Office, including Word and PowerPoint, and Symitar.
  • Knowledge of Articulate Storyline and Rise, Adobe Creative Suite, Camtasia, or similar software, is a plus.

What we offer:

• One of San Diego and the nation's Top Workplaces three years running!
• Great team and company culture!
• You can’t beat a role in sunny San Diego!
• 18 days of PTO in your first year plus 12 holidays a year!
• 6% - 8% 401(k) match

If this sounds like an amazing opportunity to you (because ya, it is!), we want to hear from you!

Actual base pay within this range will be determined by several components, including but not limited to, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.

Your privacy is very important to Mission Federal Credit Union. The California Consumer Privacy Act (“CCPA”)/ California Privacy Rights Act (CPRA) requires Mission Federal Credit Union to inform California residents, including job applicants, of the categories of personal information we collect and the purpose for which the personal information will be used. This job applicant notice and the CCPA/CPRA notice provides the disclosures required by the CCPA/CPRA and applies only to applicants who aresubject to the CCPA/CPRA.

Mission Federal Credit Union is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, sex, color, creed, religion, age, marital status, sexual orientation, national origin, physical or mental disability, veteran status, or any other class protected by law. INDMF

Administrative - Horizon Center, San Diego, California, United States of America