Talent Compliance & Operations Coordinator (Hybrid)

Hanna Interpreting Services LLC; Spring Valley (CA); Hybrid; USD 32,000 - 33,000; Full time

Benefits offered by this job

Competitive Benefits

Job summary

Hanna Interpreting Services LLC is seeking a highly organized Talent Administrative Coordinator to support the Talent Department's administrative needs. The role emphasizes compliance, records management, and credentialing across management of interpreter documentation and background checks.

The position is hybrid (onsite one week per month and initial 90 days onsite) with full-time benefits and an hourly pay rate of $23–$24.

Qualifications

• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Comfortable making outbound calls and following up consistently.
• Ability to manage multiple tasks and priorities at the same time.
• Strong computer skills and ability to learn new systems quickly.
• Comfortable working with spreadsheets, reports, databases, and document-management systems.
• Ability to handle confidential information professionally.
• Strong sense of accountability and follow-through.
• Ability to work independently while also collaborating with a team.
• Previous administrative, compliance, recruiting, HR, or credentialing experience is preferred.

Responsibilities

• Provide day-to-day administrative support for interpreter compliance requirements.
• Track required interpreter documentation, certifications, background checks, clearances, and expiration dates.
• Follow up with interpreters regarding missing, incomplete, or expired documentation.
• Review submitted documentation for completeness and accuracy.
• Maintain accurate and organized interpreter compliance records.
• Assist with customer-specific compliance requirements and credentialing.
• Monitor upcoming expirations and proactively communicate with interpreters to prevent compliance gaps.
• Update interpreter profiles and internal systems as documentation is received.
• Escalate compliance concerns or outstanding requirements when appropriate.
• Assist with compliance reports and audits as needed.
• Provide administrative support across the Talent Department, including Talent Acquisition, Talent Compliance, and Talent Engagement.
• Assist with maintaining and updating interpreter profiles, records, and documentation.
• Support candidate and interpreter pipelines by ensuring information is accurate and current.
• Assist with onboarding and follow up with candidates who have outstanding requirements.
• Monitor department communication channels and assist with responding to or routing inquiries.
• Make outbound calls and send follow-up communications when needed.
• Assist with scheduling, data entry, reporting, document management, and other administrative tasks.
• Help maintain organized Talent Department files, trackers, and systems.
• Support special projects and department initiatives as assigned.
• Work closely with Talent leadership to identify outstanding tasks and ensure timely follow-through.

Skills

Organizational skills

Attention to detail

Communication skills

Outbound calls

Multitasking

Computer skills

Spreadsheet / database experience

Confidential information handling

Accountability

Team collaboration

Administrative / compliance / HR / or

Job description

Hanna Interpreting Services LLC is seeking a highly organized Talent Administrative Coordinator to support the Talent Department's administrative needs. The role emphasizes compliance, records management, and credentialing across management of interpreter documentation and background checks.

The position is hybrid (onsite one week per month and initial 90 days onsite) with full-time benefits and an hourly pay rate of $23–$24.