Talent Associate

Broccoli AI; San Francisco (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Broccoli is hiring a Talent Associate to help scale recruiting across roles and teams for our growing startup. You’ll own coordination of phone screens, interviews, and onsite rounds, while helping build workflows, templates, and systems that make recruiting faster and more consistent across the company.

You’ll work closely with recruiters and leadership, with opportunities to take on sourcing and broader recruiting operations as the team expands.

Qualifications

• Experience coordinating phone screens, interviews, and on-site visits.
• Ability to manage multiple priorities in a fast-paced startup.
• Proven track record of improving recruiting workflows or processes.
• Proactive, detail-oriented, and strong ownership of data.
• Clear, warm communication with candidates and stakeholders.

Responsibilities

• Coordinate phone screens, interviews, onsites, and final rounds across departments.
• Help build and improve recruiting processes, templates, and workflows in Ashby.
• Keep Ashby candidate records up to date and maintain pipeline visibility.
• Follow up on feedback and resolve bottlenecks to keep candidates moving.
• Coordinate onsite logistics from start to finish, including agendas and interview panels.
• Maintain timely communication with candidates about next steps.
• Assist with offers, references, and onboarding handoffs.
• Grow responsibilities into sourcing or other recruiting areas over time.

Skills

Recruiting coordination

High-volume scheduling

Stakeholder management

Process improvement

Attention to detail

Communication skills

Tools

Ashby

Job description

About Broccoli

At Broccoli, we're building AI teammates for the people who build and maintain our world.

We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.

Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.

Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.

Today:

• Hundreds of contractors rely on Broccoli every day.

• We've grown to $20M+ ARR in under two years.

• We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.

• We're backed by Khosla Ventures and Y Combinator.

We're still just getting started.

The role

We're hiring a Talent Associate to help Broccoli scale. As we grow, you'll support recruiting across a range of roles and teams, from high-volume hiring to specialized and leadership-level searches.

You'll own the coordination and operational backbone of our recruiting process, keeping interviews moving, candidates informed, and our hiring systems organized as we grow. You'll also help build the workflows, templates, and systems that make recruiting faster and more consistent across the company.

This is an opportunity to take real ownership at an early-stage startup, work closely with recruiters and leadership, and help shape how we hire. As the team grows, there will be opportunities to get involved in other areas of recruiting, such as sourcing, candidate screening, and recruiting operations, depending on your interests and the needs of the business.

What you’ll do

• Coordinate phone screens, interviews, onsites, and final rounds across multiple departments, juggling competing priorities and last-minute changes.

• Help build and improve our recruiting processes, including interview templates, email templates, scorecards, and workflows in Ashby.

• Keep Ashby up to date with accurate candidate records, interview stages, and feedback so we have a clear picture of our hiring pipeline.

• Follow up with interviewers on feedback, flag bottlenecks, and proactively resolve issues to keep candidates moving through the process.

• Coordinate onsites from start to finish, including agendas, work samples, interview panels, interviewer prep, and the candidate experience.

• Keep candidates informed throughout the process with timely communication, clear next steps, and a positive experience.

• Help coordinate offers, reference checks, and handoffs to our HR team for onboarding.

• As you get comfortable in the role, you'll have opportunities to take on additional recruiting responsibilities, such as phone screens, sourcing, and other areas of the recruiting process.

What you’ll bring

• Background in recruiting coordination, recruiting operations, or a similar fast-paced role involving high-volume scheduling and stakeholder management. At least one year of interview coordination experience in-house or at an agency.

• Ability to manage competing priorities in a fast-moving environment without letting details slip.

• A track record of improving a process, building a workflow, or creating a system that made a team more effective.

• A proactive approach to work, with the ability to anticipate what needs to happen next without waiting for direction.

• Strong attention to detail and a sense of ownership over accurate systems and data.

• Clear, warm communication skills and the ability to work effectively with candidates, hiring managers, and executives.

• An interest in building a career in recruiting and developing new skills beyond coordination over time.

Nice to have

• Experience supporting hiring across multiple departments, such as sales, engineering, customer success, and operations, including high-volume roles.

• Previously worked at a high-growth startup, recruiting agency, or staffing firm.

• Familiarity with an ATS like Ashby, particularly building workflows, managing interview processes, or maintaining recruiting reports within an ATS.

• Exposure to sourcing or phone screening candidates.