Talent Aquisition Operations Partner

Sumitomo Pharma America, Inc.; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

A global pharmaceutical company is seeking a Talent Acquisition Operations Partner to lead strategic initiatives across recruitment and contingent workforce management. The role requires a strong background in talent operations, effective communication skills, and the ability to enhance operational efficiency. The ideal candidate will have significant experience in the pharmaceutical industry, focusing on continuous improvement of hiring processes and metrics. This position is based in the United States and offers a dynamic work environment.

Qualifications

• Experience in contingent workforce management.
• Ability to interpret and analyze data.
• Experience with full-cycle recruitment.

Responsibilities

• Lead recruitment initiatives across various departments.
• Manage the performance of contingent workforce and vendor relationships.
• Drive data integrity and reporting for talent acquisition metrics.

Skills

Workday Recruiting knowledge

MS Excel

Customer service skills

Communication skills

Organizational skills

Education

Bachelor’s degree in Human Resources, Business or related field

6-8 years of talent acquisition and analytics experience

Tools

HiredScore

Paradox

Job description

Join to apply for the Talent Acquisition Operations Partner role at Sumitomo Pharma America, Inc.

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early‑to‑late‑stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn.

Job Overview

We are currently seeking a dynamic, highly motivated, and experienced individual for the position of Talent Acquisition Operations Partner. The Talent Acquisition Operations Partner leads strategic and operational initiatives across contingent workforce management, talent operations, and recruitment. This role blends contingent workforce management, hands‑on recruiting and sourcing with the design and optimization of scalable TA processes, tools, and systems. The incumbent partners closely with the VP/Talent Management, HRBPs, business leaders, and external vendors to drive data‑driven decision‑making, enhance candidate and hiring‑manager experience, and continuously improve operational efficiency across the talent lifecycle.

Key Responsibilities

Contingent Workforce and Vendor Management

• Serve as key liaison to the Contingent Worker Program Vendor and HRBPs.
• Oversee relationships with contingent workforce and staffing vendors, ensuring optimal service level and compliance with policies.
• Partner with procurement/sourcing and legal teams on contract management, invoice processing, and performance metrics.
• Track contingent labor usage, spend, and conversion trends, providing regular insights and recommendations to leadership.
• Streamline and standardize contingent workforce processes for efficiency and scalability.
• Manage classification of workers, partner with the business to ensure workers are appropriately categorized. Leverages intranet for education.
• Manage the conversion of non‑employee workers for employment at SMPA.

Talent Operations

• Lead continuous improvement of recruiting processes, tools, and metrics to enhance efficiency, candidate and hiring manager experience, and quality of hire.
• Own data integrity, reporting, and dashboard development for talent acquisition metrics (e.g., time‑to‑fill, source effectiveness, cost per hire, and candidate quality).
• Optimize and administer Workday Recruiting, LinkedIn and related platforms; identify automation and workflow enhancement opportunities.
• Partner with HRIS, analytics, and business partners to ensure TA systems support broader people strategies.
• Help create process improvements and tools to aid in managing end‑to‑end cycle of recruitment.
• Drive recruitment branding strategies and outreach efforts to support attraction of talent.
• Ensure all affirmative action record keeping and applicant tracking is completed for the recruiting process.
• Educate managers to ensure a legally compliant interview, selection, and offer process.

Project and Program Management

• Manage and partner with HR Technology to execute projects related to recruiting technology and process innovation (e.g., HiredScore, Paradox, LinkedIn Recruiter & Products).
• Drive project planning, stakeholder alignment, implementation, and change‑management efforts for TA initiatives.
• Support enterprise‑wide talent initiatives, including talent marketing, employer branding, internal mobility, and candidate experience programs.
• Serve as a connector across HR and business functions to ensure alignment and operational readiness.
• Drive adoption of new tools and processes through effective management, training, and communications.

Talent Acquisition & Sourcing Support

• Leads end‑to‑end recruitment as needed for overflow, including sourcing, recruiting, reviewing applications, screening candidates, and making offers.
• Support sourcing of passive candidates and recruitment on hard‑to‑fill roles.
• Aid in the process of making offers to internal candidates for openings.
• Ensure consistent, high‑quality candidate experience and hiring‑manager partnership.
• Develop and maintain a network of contacts to help identify and source qualified candidates.

Core Competencies

• Prior use/knowledge of Workday Recruiting product, HiredScore and/or Paradox a plus.
• Proficiency with MS Excel, Word and PowerPoint required.
• The ability to understand, interpret, and analyze data to generate meaningful insights that support decision‑making.
• Competency‑based and behavioral interviewing experience.
• Excellent customer service and communication skills.
• Attention to detail and strong organizational skills are required.

Education and Experience

• Bachelor’s degree is preferred in Human Resources, Business, or related field. 10+ years of directly relevant work experience may be considered in lieu of a degree.
• Combination of 6-8 years of talent acquisition operations and analytics, contingent workforce management and/or full‑cycle recruitment experience in the pharmaceutical or related industry, such as medical device or healthcare required.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Confidential Data

All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential.

Compliance

Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Mental/Physical Requirements

Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.

Equal Employment Opportunity Statement

Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.