Talent Advisor

Surge Staffing; Las Vegas (NV); On-site; USD 42,000 - 61,000; Full time

Job summary

Surge Staffing is seeking a Talent Advisor in Las Vegas, NV. This is a permanent, full‑time internal position designed for high energy individuals with a strong work ethic.

Entry level customer service and sales experience are acceptable; no experience is required for immediate consideration. The role focuses on delivering excellent service to clients and temporary staff, conducting interviews, recruiting, and matching candidate skills to client needs while driving branch growth and

Qualifications

• High school diploma required; or equivalent work experience/education greatly preferred.
• Must have at least 1 year of sales experience.
• Experience in supervisory or leadership role a plus; staffing industry experience preferred.
• Experience in sales, human resources, or service industry recommended.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Internet.
• Ability to travel to various locations and customer sites; reliable transportation.

Responsibilities

• Deliver superb customer service to clients and temporary associates.
• Recruit, conduct interviews and follow-up with candidates and temporary associates.
• Match employee skill sets to customers' hiring needs.
• Perform resume searches and fulfill client orders promptly.
• Assist in development of business leads and client retention strategies.
• Present Surge Staffing products and services to customers.
• Implement marketing programs for sales calls and branch visibility.
• Nurture partnerships and provide exceptional customer service.
• Recruit, train and retain temporary associates; coach and counsel for performance.
• Troubleshoot and resolve problems or complaints for associates and customers.

Skills

Sales experience

Customer service

Communication

Teamwork

Calm under pressure

Education

High school diploma

Tools

MS Office

Job description

Job Description

Surge Staffing is seeking a Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.

Entry Level Customer Service / Sales

No Experience Necessary

PRIMARY FUNCTIONS & RESPONSIBILITIES:

• Deliver superb customer service to clients and temporary associates
• Must have at least 1 year of sales experience
• Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
• Recruit, conduct interviews and follow-up with candidates and temporary associates
• Successfully and strategically match employee skill sets to customers' hiring needs
• Assist in the development of business leads & retention of current clientele
• Act as a professional and reliable liaison between temporary associates and clients
• Maximize billable hours to increase market share and branch profits
• Perform a variety of administrative tasks that support the overall mission of quality performance.
• Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
• Present customers with additional Surge Staffing products and services
• Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
• Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
• Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
• Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

QUALIFICATIONS:

• High school diploma required; or equivalent work experience/education greatly preferred
• Must have sales experience at least 1 year
• Previous experience in a supervisory or leadership role a plus; staffing industry experience strongly preferred
• Previous experience in sales, human resources, or a service industry recommended
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
• Ability to travel to various locations and customer sites as needed; reliable transportation a must
• Ability to work effectively and efficiently independently as well as in a group setting
• Sales-minded, team-oriented and exceptionally calm under pressure

EQUAL OPPORTUNITY EMPLOYER:

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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Job Type: Full-time