Talent Acquisition Operations Program Manager

KLA; Milpitas (CA); On-site; USD 102,000 - 173,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Employee stock purchase program (ESPP)

Tuition reimbursement

Paid time off

Job summary

KLA is seeking a Talent Acquisition Operations Program Manager to lead global TA programs, drive process improvements, and manage recruiting technology implementations. You will collaborate with HR, IT, Legal, Compliance, and business stakeholders to optimize hiring processes, measure outcomes, and enable change across a large organization.

Ideal candidates bring 5+ years in TA/HR operations or PM, with strong data analysis skills, and a track record of leading cross-functional initiatives.

Qualifications

• Bachelor's degree required in a relevant field as listed.
• 5+ years in Talent Acquisition Operations, HR Operations, Program Management, or related discipline.
• 3+ years of experience leading cross-functional projects and programs.
• Experience implementing or supporting HR, recruiting, or workforce technology solutions.
• Experience performing business analysis and requirements gathering.

Responsibilities

• Lead global Talent Acquisition projects from planning through implementation.
• Develop project plans, timelines, milestones, communications, risk mitigation plans, and executive updates.
• Coordinate cross-functional stakeholders and project teams.
• Track adoption, business outcomes, and project success metrics.
• Analyze recruiting and hiring processes to identify efficiency, quality, automation, and scalability opportunities.
• Document current-state and future-state workflows, requirements, and SOPs.
• Recommend and implement process improvements for global consistency and operational effectiveness.
• Support implementation and optimization of recruiting technologies and integrations.
• Gather requirements and translate into functional specifications; participate in testing and UAT.
• Analyze hiring, operational, and experience data; build dashboards and reports.

Skills

Project Management

Business Process Improvement

Business Analysis

Requirements Gathering

Change Management

Data Analysis

Stakeholder Management

Process Documentation

UAT

Education

Bachelor's degree in Business, HR, OD, IS, Operations Mgmt, or related field

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The vision of KLA's global human resources organization is to become a leader and partner to operating leadership in support of the company's efforts to achieve its strategic growth, customer and operating objectives through strategic talent management. Our mission is to enable the business, and leverage human resources to achieve short and long-term business objectives. Our primary areas of strategic focus include talent acquisition, individual and organizational assessment and development, performance management, inclusion and engagement, and rewards. The global HR organization includes HR business partners, learning and development, talent acquisition, compensation and benefits, employee communications, and HR system operations.

Job Description/Preferred Qualifications

The Talent Acquisition Operations Program Manager leads global Talent Acquisition programs, process improvement initiatives, technology implementations, and change management activities that improve hiring effectiveness, recruiting efficiency, candidate experience, and hiring manager experience.

This role partners with Talent Acquisition, Human Resources, Information Technology, Legal, Compliance, and business stakeholders to design, implement, measure, and optimize recruiting processes, programs, and technologies.

Responsibilities

Program and Project Management

• Lead global Talent Acquisition projects from planning through implementation.
• Develop project plans, timelines, milestones, communications, risk mitigation plans, and executive updates
• Coordinate cross-functional stakeholders and project teams
• Track adoption, business outcomes, and project success metrics

Business Process Improvement

• Analyze recruiting and hiring processes to identify efficiency, quality, automation, and scalability opportunities
• Document current-state and future-state workflows, business requirements, and standard operating procedures
• Recommend and implement process improvements that support global consistency and operational effectiveness

Recruiting Technology and Systems

• Support implementation and optimization of recruiting technologies and integrations
• Gather business requirements and translate requirements into functional specifications
• Participate in testing, user acceptance testing (UAT), deployment activities, and post-launch support
• Evaluate automation and AI opportunities that improve recruiting outcomes

Data Analysis and Reporting

• Analyze hiring, operational, and experience-related data
• Build dashboards, scorecards, reports, and executive presentations
• Identify trends, risks, and opportunities using quantitative and qualitative analysis
• Deliver recommendations based on business data

Change Management and Enablement

• Develop communication, training, and adoption plans for new processes and technologies
• Facilitate stakeholder engagement and readiness activities
• Monitor adoption metrics and implement corrective actions when needed

Experience Enhancement

• Identify opportunities to improve candidate, recruiter, and hiring manager experience
• Support initiatives that simplify hiring processes and reduce friction across the hiring lifecycle
• Measure program effectiveness through feedback, metrics, and operational performance indicators

Required Experience and Skills

• Bachelor's degree in Business, Human Resources, Organizational Development, Information Systems, Operations Management, or related field
• Minimum 5 years of experience in Talent Acquisition Operations, HR Operations, Program Management, Business Operations, or related discipline
• Minimum 3 years of experience leading cross-functional projects and programs
• Experience implementing or supporting HR, recruiting, or workforce technology solutions
• Experience performing business analysis and requirements gathering
• Experience driving process improvement initiatives within a complex organization
• Experience developing executive-level reporting and data analysis
• Project or Program Management
• Business Process Improvement
• Business Analysis
• Requirements Gathering
• Change Management
• Data Analysis
• Stakeholder Management
• Process Documentation
• User Acceptance Testing (UAT)

Minimum Qualifications

• Doctorate (Academic) Degree and 0 years related work experience, Master's Level Degree and related work experience of 3 years, Bachelor's Level Degree and related work experience of 5 years

Base Pay Range: $101,500.00 - $172,600.00 Annually Primary Location: USA-CA-Milpitas-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.