Talent Acquisition Coordinator

Rakuten Asia Pte Ltd; California; Hybrid; USD 22,000 - 37,000; Full time

Benefits offered by this job

Discretionary bonus

Health, vision, dental insurance

401k matching

Paid time off (PTO)

Volunteer Time Off (VTO)

Job summary

Rakuten is hiring a Contract Talent Acquisition Coordinator to join our dynamic Talent Acquisition team. You will support end-to-end interview processes, contact candidates, coordinate interviews and create offer letters, ensuring timely and accurate scheduling across US and worldwide locations.

You will liaise with candidates, TA Partners and Hiring Managers, maintaining clear communications and a warm candidate experience while handling multiple priorities in a fast-paced environment.

Qualifications

• Experience in a high-volume recruiting environment.
• Ability to coordinate across multiple time zones and locations.
• Excellent verbal and written communication; strong organizational skills.
• Respect for confidential information and data handling.
• Experience scheduling interviews in an applicant tracking system is a plus.

Responsibilities

• Coordinate and schedule logistics for a high volume of interviews across multiple locations, US and worldwide.
• Serve as the primary point of contact for candidates, hiring managers and TA partners; communicate clearly and professionally.
• Review interview requests for clarity and resolve scheduling issues; report issues to TA Partner.
• Support TA Ops projects including process improvements, data tracking, reporting and documentation.
• Create offer letters and assist with end-to-end interviewing process.

Skills

High-volume environment

Multi-timezone coordination

Communication

Organizational skills

Interpersonal skills

Confidentiality

Education

Bachelor's degree or related experience preferred

Tools

Workday Recruiter

Microsoft Office Suite

Job description

Job Description

This role is eligible for remote employment in the following area: SF Bay Area, CA. Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

JOB SUMMARY

Rakuten is hiring a motivated, driven, and eager Contract Talent Acquisition Coordinator to join our fun and dynamic Talent Acquisition team! You will be a critical member of the team, collaborating with candidates, Talent Acquisition Partners, and Hiring Managers as you support our teams and elevate the candidate experience with the end-to-end interview process. You will support the TA team by contacting candidates, coordinating interviews and interview panels and create offer letters. You’ll ensure interviews are setup in a timely and accurate manner, manage all changes to schedules as needed and provide clear communications to candidates and hiring managers while creating a warm and inviting candidate experience.

Responsibilities

Coordinate and schedule the logistics with candidate and interview panel handling a high volume of interviews across multiple locations, (US and worldwide) in partnership with the TA Partner and interview team. Communicate with and serve as the primary point of contact for candidates, hiring manager and TA Partners and elevate issues accordingly. Ensure clear and accurate communication of all interview logistics with candidates, recruiters, and interview teams. Resolve any scheduling conflicts and obtain additional availability when necessary. Review interview requests for clarity, request additional information as necessary and report any issues regarding interview requests, reschedules or cancellations to your TA Partner. Support various TA Ops projects, including process improvements, data tracking, reporting, and documentation.

Position Requirements

Prior work experience as a TA/Recruiting Coordinator. Capability to work in a high volume environment and can manage multiple requests across different time zones. Excellent verbal, written and organizational skills. Ability to prioritize and handle multiple tasks. Detail oriented with strong organizational skills. Strong communication, interpersonal and customer services skills with the ability to effectively collaborate with stakeholders at any level. Ability to manage multiple priorities, work well under pressure and meet deadlines. Problem solving abilities and a confident approach. Independent self-starter who can work with minimal direction. Thrives in a fast paced, challenging and somewhat ambiguous environment. Experience scheduling interviews in Workday Recruiter. Must have the ability to remain focused, professional, tactful, committed to confidentiality and discrete when handling sensitive and/or confidential information. Proficient with Microsoft Office Suite. Bachelor's or related experience preferred but not required.

Five Principles for Success

Always improve, Always Advance - Only be satisfied with complete success - Kaizen Passionately Professional - Take an uncompromising approach to your work and be determined to be the best Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

As part of our Rakuten interview process, we encourage applicants to use their own words, rather than AI-generated content. Tell us your story in a way that's personal and authentic.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $15.98 - $26.92 per hour

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment, and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Everyday team members deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

The Consolidated Appropriations Act’s Transparency in Coverage Rules require group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for Rakuten’s Aetna benefit plan are provided in the link below. Aetna Transparency in Coverage: Machine-Readable Files | Rakuten