Taiwanese - Remote Telephonic Interpreters

Language Services Associates, Inc.; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking skilled telephonic interpreters fluent in both English and Taiwanese. In this role, you will facilitate vital communication for the Limited English Proficient community across various sectors, including medical and legal. Your expertise will ensure high-quality interpretation while adhering to strict confidentiality and professional standards. This position is perfect for those with a passion for helping others thrive in a global environment. Join a dedicated team that values your skills and offers opportunities for continuous learning and growth in the interpreting field.

Qualifications

• Full fluency in English and Taiwanese is essential.
• 2+ years of professional interpreting experience preferred.

Responsibilities

• Provide effective telephonic remote interpreting.
• Adhere to professional interpretation protocols and best practices.

Skills

Fluency in English

Fluency in Taiwanese

Customer service skills

Confidentiality adherence

Education

40+ hour medical interpreting training

Industry specific certifications (CMI, CCHI)

Tools

Microsoft Word

Web-based platforms

Email

Job description

Overview:

As a telephonic interpreter for Taiwanese in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities:

1. Provide effective telephonic remote interpreting
2. Answer inbound calls in a timely manner
3. Provide superior customer service
4. Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
5. Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
6. Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience:

1. Full fluency in both English and Taiwanese
2. US or International Based
3. Technology proficient (web-based platforms, email, Microsoft Word)
4. Landline phone access for sound quality
5. An interpreting space that is quiet, secure, and free from outside noises
6. 2+ years of professional interpreting experience preferred
7. Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
8. Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.