Tailwaggers Los Angeles Retail Sales

Tailwaggers; Los Angeles (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical/dental/vision & pet insurance

Employee discounts

Grooming/daycare discounts

Cute puppies at work

Job summary

Tailwaggers is seeking a Retail Sales Associate for our Los Angeles locations. This role is ideal for someone who loves animals, enjoys helping customers, and thrives in a fast-paced retail environment. Training is provided, with a pay range of $19.00–$21.00 per hour.

You will deliver friendly service, assist with pet foods and supplies, operate the POS system, and maintain store standards. Open availability and weekend shifts may be required; benefits apply to eligible full-time employees.

Qualifications

• Experience in retail customer service and handling pet products.
• Willingness to learn about pet nutrition, products, and animal care.
• Ability to lift up to 50 lbs and stand for long shifts.

Responsibilities

• Deliver friendly, knowledgeable customer service
• Assist customers with pet food, supplies, and general product questions
• Operate the point-of-sale system accurately
• Maintain store cleanliness and visual standards
• Receive, stock, and merchandise inventory
• Follow company policies, procedures, and safety standards
• Work independently and collaboratively as part of a team

Skills

Customer service

Communication

Reliability/punctuality

Flexibility with scheduling

Lift 50 lbs

Stand/walk long shifts

Teamwork

Tools

POS system

Inventory management

Job description

Retail Sales Associate

Tailwaggers Pet Food & Supply

Los Angeles Locations

Pay Range: $19.00 – $21.00 per hour, based on experience

Position Type: Full-Time 30 hours to 40 hours

About Tailwaggers

Tailwaggers is your local, friendly neighborhood pet store—rooted in community, education, and a deep love for animals. For nearly 23 years, we’ve focused on healthy, holistic pet nutrition, exceptional customer service, and giving back to the rescue community.

We believe in our team, promote from within whenever possible, and take pride in creating a welcoming, positive workplace for both our staff and our customers.

The Role

We are currently seeking a Retail Sales Associate to join our team at our Los Angeles locations. This role is ideal for someone who loves animals, enjoys helping people, and thrives in a fast-paced retail environment. Training is provided.

Key Responsibilities

• Deliver friendly, knowledgeable customer service

• Assist customers with pet food, supplies, and general product questions

• Operate the point-of-sale system accurately

• Maintain store cleanliness and visual standards

• Receive, stock, and merchandise inventory

• Follow company policies, procedures, and safety standards

• Work independently and collaboratively as part of a team

What We’re Looking For

• A genuine love for animals and comfort working around pets

• Strong communication and people skills

• Reliability, punctuality, and flexibility with scheduling

• Willingness to learn about pet nutrition, products, and animal care

• Ability to multitask in a busy retail environment

• Attention to detail and pride in maintaining a clean workspace

• Ability to lift and carry up to 50 lbs, with or without reasonable accommodation

• Ability to stand, walk, and move throughout a retail shift

Schedule & Availability

• Open availability preferred

• Weekend and holiday availability may be required

Compensation & Benefits

Tailwaggers Job Perks include:

• Medical, dental, vision, and pet insurance plans for eligible full-time employees

• Employee discounts on food and supplies (excluding services)

• Employee rates on grooming, daycare, and select services

• A supportive, team-oriented workplace filled with very cute puppies

Equal Opportunity Employer

Tailwaggers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs.