Tailor

Tom Ford Fashion; Costa Mesa (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Tom Ford Fashion is seeking a skilled Tailor to perform client fittings and alterations with exceptional service. You'll report to the General Manager and contribute to store sales through superior tailoring expertise and materials knowledge.

Responsibilities include presenting garment details, guiding clients on fit and style, and delivering alterations on time. The role requires strong pattern-making skills and a customer-centric mindset to uphold luxury standards.

Qualifications

• Excellent technical tailoring skills with knowledge of materials and sewing techniques.
• Fitting experience required, preferably in a high luxury environment.
• Strong garment construction understanding and pattern-making skills.
• High level of accuracy, attention to detail and reliability.

Responsibilities

• Serve as a brand ambassador by presenting garment details and providing personalized styling recommendations during fittings.
• Work with clients on the sales floor to help drive sales through expert technical knowhow and confidence-building.
• Complete work utilizing expert sewing skills, accurately and on time.
• Communicate expected timelines for all garment repairs and alterations.
• Provide solutions with the General Manager and coordinate with Sales Associates to address client concerns efficiently.
• Act as a team player by supporting the workload of other tailor team members as needed.
• Standout tailoring and fitting work in a high luxury environment.

Skills

Tailoring expertise

Fittings experience

Customer service

Job description

The Tailor is responsible for performing client fittings and product alterations with the highest level of client service. Reporting directly to the General Manager, the Tailor contributes to the overall sales success of the store with their exceptional tailoring skills, knowledge and experience of materials and sewing techniques.

Tasks & Responsibilities:

• Serve as a brand ambassador by expertly presenting garment details and providing personalized styling recommendations during fittings.


• Work with clients on the sales floor to help to drive sales generation through expert technical knowhow and by instilling confidence.


• Complete work utilizing expert technical sewing skills, accurately and on time.


• Communicate expected timelines for all garment repairs and alterations.


• Provide solutions on potential issues within the Tailor Shop daily with the General Manager; partner with Sales Associates to address and resolve client-related concerns efficiently.


• Act as a team player by supporting the workload of other members of tailor team as needed.


• Excellent technical tailoring skills and knowledge; fitting experience is required – preferably in a high luxury environment.


• Comprehensive understanding of garment construction, and pattern-making skills.


• High level of accuracy, attention to detail and reliability.


• Exceptional customer-centric mindset


• Ability to lift or carry (pushing/pulling) up to 25 pounds (or more).


• Ability to bend, stoop, reach or squat to handle and stock merchandise


• Ability to stand or walk for long periods (4-6 hours)