Taft-Hartley Director

ABOC; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation package

Full health insurance

401(k)

Life insurance

Education Assistance

Paid Vacation Days

Employee Assistance Program

Opportunities for advancement

Community Service Opportunities

Job summary

ABOC is hiring a Taft-Hartley Director in Chicago. This role focuses on managing institutional trust clients, ensuring compliance, and enhancing client relationships through strategic engagements and business development.

Ideal candidates should have seven years of trust administration experience, strong communication skills, and the ability to mentor junior staff. The position offers a competitive benefits package, including health insurance, 401(k), and education assistance.

Qualifications

• Seven years of trust administration experience required.
• Experience managing a team of eight people.
• Knowledge of ERISA and best practices.

Responsibilities

• Serve as primary relationship manager for clients.
• Ensure compliance with regulations and trust agreements.
• Drive business development and expand relationships.

Skills

Communication skills

Team management

Trust account administration

Education

High school diploma or bachelor's degree in finance/business

Job description

ABOC is hiring a Taft-Hartley Director. The individual will lead the Bank's Institutional Trust department; that focuses on Taft-Hartley and institutional trust clients, fostering long-term partnerships built on trust, responsiveness, and industry expertise.

RESPONSIBILITIES:

• Serve as the primary relationship manager for assigned Taft-Hartley and institutional trust clients, fostering long-term partnerships built on trust, responsiveness, and industry expertise.
• Ensure full compliance with governing plan documents, trust agreements, and applicable regulations, including ERISA and other federal and state requirements.
• Act as a central liaison between clients and internal teams (operations, compliance, custody, and investment services) to ensure seamless service delivery and issue resolution.
• Lead regular client engagement efforts, including annual in-person meetings, board presentations, and ongoing strategic check-ins to strengthen relationships and anticipate client needs.
• Advise trustees and plan administrators on custodial processes, asset movement, and operational best practices, delivering thoughtful solutions that enhance efficiency and transparency.
• Identify opportunities to improve client experience by streamlining workflows, introducing new service capabilities, and leveraging technology solutions appropriate for a community-focused institution.
• Drive business development by expanding existing relationships and cultivating new Taft-Hartley opportunities, including cross-selling treasury management, deposit products, and other bank services.
• Partner with senior leadership to position the bank as a trusted provider in the union and multiemployer benefits space, particularly within regional markets.
• Coordinate and contribute to the development of proposals, RFP responses, and marketing materials tailored to Taft-Hartley and institutional trust prospects.
• Represent the bank at industry events, union meetings, and community engagements; host client appreciation and educational events to strengthen brand presence.
• Monitor legislative, regulatory, and industry trends impacting employee benefit plans and union organizations, proactively advising clients and internal stakeholders.
• Support financial literacy and benefit education initiatives for union members, aligning with the bank’s community mission.
• Mentor junior staff and contribute to the development of internal best practices within the Institutional Trust team.
• Perform other duties as assigned in support of departmental and organizational objectives.

REQUIRED EDUCATION, EXPERIENCE AND SKILLS:

• High school diploma plus seven years of trust administration experience or bachelor’s degree in finance and/or business (required)
• Knowledge of trust account administration and operation practices and procedures as is normally attained in five - seven years of trust administration experience (required)
• Knowledge of rules and regulations as defined in ERISA, following best practices as outlined by the DOL.
• Experience managing a team of eight people.
• Strong communication and interpersonal skills.
• Willing to meet clients after hours and on weekends occasionally.

BENEFITS:

• Competitive compensation package
• Full health insurance (medical, dental and vision),
• 401(k)
• Life insurance
• Education Assistance
• Paid Vacation Days
• Employee Assistance Program
• Opportunities for advancement
• Community Service Opportunities

We are an equal opportunity employer and value diversity, equity, and inclusion at our company. We do not discriminate based on any protected category. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.