Table Games Supervisor

Monarch Black Hawk, Inc.; United States; On-site; USD 49,662 - 56,302; Full time

Benefits offered by this job

Paid time off

Health insurance after 90 days

Education reimbursement

Free meals during shifts

Discounts on hotel and retail

Job summary

Monarch Black Hawk, Inc. is seeking a passionate Table Games Supervisor. You will thrive in a fast-paced environment that exceeds guest expectations. Responsibilities include overseeing daily operations, training Team Members, and ensuring compliance with gaming regulations.

Applicants should be at least 18 years old, have previous dealing and supervisory experience, and possess excellent guest service and communication skills. The position offers competitive pay, health benefits, and other perks.

Qualifications

• At least 18 years of age and able to obtain a Colorado Support Gaming License.
• 1–2 years of previous dealing experience preferred.
• Previous supervisor experience is a plus.
• Strong ability to establish and maintain relationships.

Responsibilities

• Oversee daily operations of the Table Games Department.
• Train, coach, and counsel Team Members proactively.
• Ensure cards are dealt accurately and procedurally correct.
• Comply with Colorado Gaming regulations and company policies.

Skills

Guest service skills

Communication skills

Mathematical skills

Microsoft Office proficiency

Leadership skills

Job description

Table Games Supervisor

Monarch Casino Resort Spa is looking for a passionate Table Games Supervisor to join our team! You will thrive in a fast‑paced, high‑volume environment that exceeds the expectations of our guests and Team Members.

Salary: based on knowledge and experience. Supervisor I – $36.05 per hour, Supervisor II – $38.46 per hour, Supervisor III – $40.87 per hour. Status: Full Time. Shift: Varies. Location: Monarch Casino Resort Spa, Black Hawk, Colorado.

Responsibilities

• Oversee daily operations of the Table Games Department.
• Train, coach, and counsel Team Members proactively.
• Ensure cards are dealt accurately and procedurally correct.
• Practice and support Monarch’s courtesy guidelines at all times while promoting outstanding guest relations.
• Manage the administration of fills/credits, player ratings, keep track of markers, and rundowns.
• Process payroll for table games dealers.
• Comply with and understand Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, federal requirements for Anti‑Money Laundering, company policies and IRS reporting.
• Maintain payroll records, protect and control all department keys and assets.
• Perform other related duties as assigned.

Qualifications

• At least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.
• 1–2 years of previous dealing experience preferred.
• Previous supervisor experience is a plus.
• Skilled in establishing and maintaining effective working relationships with staff and other departments.
• Excellent guest service and communication skills with the ability to deal with guests.
• Proficient in Microsoft Office.
• Ability to speak and write English.
• Ability to read and understand information and instructions presented in writing.
• Strong general mathematical skills (addition, subtraction, multiplication, division).
• Ability to stand for the duration of the shift, bend, stoop, and continuously use hands.
• Successfully pass a pre‑employment criminal background check and drug screen.

Benefits

• Paid time off.
• 6 observed holidays and holiday pay.
• Health benefit insurance package after 90 days (medical, dental, vision, life insurance, short‑term disability, 401k with company match).
• Free hot meal per shift and unlimited beverages.
• Up to 48 hours of sick pay for team members under 30 hours per week.
• 80% subsidized bus transportation options.
• Free covered parking.
• Education/tuition/certification reimbursement (up to $6,000 per calendar year).
• Wardrobe/uniforms and dry cleaning provided free of charge for most positions.
• Career development and advancement programs.
• Team member anniversary recognition (earn resort credit, vacation trips, and more).
• Hotel, retail, spa, and transportation discounts.
• Other perks as described in the full employee handbook.

Equal Opportunity Employer

Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. Monarch seeks to ensure equal opportunity for all qualified applicants, based on job‑related factors.