Table Games Supervisor

Monarch-Casino-Resort-Spa-1; Black Hawk (CO); Presencial; USD 50.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision insurance

Education reimbursement (up to $6,000/

Growth opportunities

Company 401k matching

Paid time off

Bus transportation subsidy

Descripción de la vacante

Monarch Casino Resort Spa in Black Hawk, Colorado seeks a Table Games Supervisor to oversee daily operations of the Table Games Department and coach team members. The role requires strong guest service, accurate dealing procedures, and adherence to gaming regulations.

The ideal candidate will have 1–2 years of dealing experience, prior supervisory exposure, and proficiency with Microsoft Office. A Colorado gaming license is required or obtainable.

Formación

• Must be at least 18 years old and able to obtain Colorado Support Gaming License.
• 1–2 years of dealing experience preferred.
• Previous supervisor experience a plus.
• Proficient in Microsoft Office.
• Ability to speak and write English clearly.

Responsabilidades

• Oversee daily operations of the Table Games Department.
• Trains, coaches, and counsels Team Members proactively.
• Ensures cards are dealt accurately and procedurally correct.
• Maintains guest relations and adheres to courtesy guidelines.
• Manages payroll and administration of fills/credits, markers, and rundowns.
• Ensures compliance with Colorado gaming laws and company policies.

Conocimientos

Guest service

Communication

Team supervision

Mathematics

English language

Herramientas

Microsoft Office

Descripción del empleo

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.Job Title: Table Games SupervisorSalary: Based on knowledge and experienceSupervisor I - $36.05 +Supervisor II - $38.46 +Supervisor III - $40.87Status: Full TimeShift: VariesMonarch Casino Resort Spa in Black Hawk, Colorado, sits 45 minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA that achieve this designation. Boasting 23 floors filled with 516 luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 1,100 slot machines and over 45 table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers' Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.As a family-owned business, we are committed to excellence in every guest experience. We offer exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm, welcoming acknowledgment every time you step through our doors. We focus on building lasting relationships with our guests and community, ensuring every interaction is hospitable and welcoming.Responsibilities:Oversee daily operations of the Table Games Department.Trains, coaches, and counsels Team Members proactively.Ensures cards are dealt accurately and procedurally correct.Practices and supports Monarch’s courtesy guidelines at all time while promoting outstanding guest relations.Manages the administration of fills/credits, players ratings, keeps track of markers, and rundowns.Processes payroll for table games dealers.Other related duties including but not limited to complying with and understanding the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures. Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company policies and IRS reporting.Maintain payroll records, protect and control all department keys and assets.Other related duties including but not limited to complying with and understanding the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures.Federal requirements for Anti-Money Laundering, Company policies and IRS reporting.Qualifications:Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.1-2 year of previous dealing experience preferred.Previous supervisor experience a plus.Skilled in establishing and maintaining effective working relationships with staff and other departments.Must possess excellent guest service and communication skills with the ability to deal with guests.Proficient in Microsoft Office.Ability to speak and write English.Ability to communicate information through spoken words and sentences that others will understand.Ability to read and understand information and instructions presented in writing.Strong general mathematical skills.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Must have the ability to stand for duration of shift.Must be able to bend, stoop and continuously use hands.Successfully pass a pre-employment criminal background check and drug screen.Benefits:Enhanced health, dental, and vision insurance, along with a flexible spending account.Education, tuition, and certification reimbursement (up to $6,000 per calendar year).Growth opportunities available within department/company.Access the team dining hall with one free hot meal per shift.Company-matched 401k.Paid time off and six observed holidaysTeam Member Hotel, Retail, and Spa DiscountsTeam Member Anniversary Recognition (earn resort credit, vacation trips and more!)Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.An estimated salary for this position would be:We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.