Table Games Supervisor

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits (medical, dental, vision)

401K retirement savings plan

Education Tuition Reimbursement Program

Paid Vacation

Holiday Pay

Weekly Resort Prizes

Career Development and Training Workshops

FREE daily meal

Internal Advancement

Job summary

A luxury gaming and hospitality destination in Reno is seeking a Table Games Supervisor. The role involves supervising Table Games, providing excellent customer service, and resolving conflicts. Candidates must be at least 21, hold a Nevada Gaming License, and have prior supervisory experience. The position offers various benefits, including comprehensive health coverage, a 401K plan, and opportunities for career development. Join a team committed to creating unforgettable guest experiences.

Qualifications

• Must be at least 21.
• State of Nevada Gaming License required.
• Minimum of 1-year experience supervising Table Games.
• Ability to track guests' average bets and buy-ins.
• Be able to accurately track guests' average bet, buy-ins, and win/loss.
• Be able to promote the Club Paradise Card and gain all necessary information.
• Be able to pass on all pertinent information to Games Shift Manager.

Responsibilities

• Supervise Table Games and personnel according to policies.
• Create a fun atmosphere for guests.
• Evaluate performance standards and coach dealers.
• Report to Games Shift Manager.
• Other assignments as assigned by management.

Skills

Superb customer service skills

Knowledge of Table Games procedures

Conflict resolution

Ability to supervise multiple games

Tools

Table Games procedures

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Overview

Come join Team Atlantis! We are currently accepting applications for Table Games Supervisor. This position promotes a positive guest experience in a prompt, courteous, and professional manner. Creates a fun and exciting atmosphere for our guests.

Responsibilities

• Table Games Supervisor is responsible for supervising Table Games and personnel professionally, accurately and according to policies and procedures.
• Ideal candidate will have knowledge of Table Games procedures and be able to effectively supervise up to 7 games in a section.
• Must have superb customer service skills, develop guest retention, and be able to effectively resolve conflicts and issues that arise.
• Will evaluate performance standards, coach dealers, and report to GSM.
• Other assignments as assigned by management.

While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk, and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications

• Must be at least 21
• State of Nevada Gaming License
• Must have working knowledge of Title 31 and comply accordingly.
• At least 1 year of previous Table Games supervising experience.
• Be able to accurately track guests average bet, buy-ins, and win loss.
• Be able to promote the Club Paradise Card and gain all necessary information.
• Be able to pass on all pertinent information to Games Shift Manager.

Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors.

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation
• Holiday Pay
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.