Table Games Supervisor

Caesars Entertainment; Black Hawk (CO); In loco; USD 44.000 - 47.000; Tempo pieno

Descrizione del lavoro

Caesars Entertainment in Colorado is seeking a Table Games Supervisor to oversee assigned table games, ensure compliance and superior guest experience. You will monitor play, safeguard assets, and guide dealers to deliver accurate payouts while maintaining safety and security of guests and staff.

Responsibilities include managing table operations, staffing, and risk controls, with a focus on maintaining game integrity in a fast-paced casino environment.

Competenze

• High school diploma or GED preferred.
• Technical school training or casino experience preferred.
• Proficiency in all casino table games offered is required.
• Must be able to obtain and maintain a valid Colorado Gaming License.
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.

Mansioni

• Monitor table game activity to ensure accuracy and game integrity.
• Manage and safeguard all gaming cards, equipment, and assets.
• Ensure proper use of table, shoe, paddle, and equipment.
• Oversee payouts and correct dealer errors when necessary.
• Oversee administrative functions including table fills, credits, player ratings, and rundowns.
• Assist with staffing to ensure proper coverage and labor budget adherence.
• Identify and analyze guest play patterns to detect cheating or unusual activity.
• Maintain confidentiality of financial information and policies.
• Ensure compliance with regulatory requirements and company policies.
• Support dealer skill development and customer service standards.
• Maintain a clean, organized, and professional work environment.
• Ensure safety and security around assigned tables.

Descrizione del lavoro

Job Description

The Table Games Supervisor oversees the operation of assigned table games to ensure accurate gameplay, regulatory compliance, and exceptional guest experience. This role is responsible for maintaining strict control of cards, chips, and equipment; monitoring play for irregularities, advantage play, or potential cheating; and ensuring that all game procedures are followed consistently and correctly. The Supervisor supports and guides dealers in delivering efficient, accurate, and professional game operations - including timely and correct payment of winning bets - while ensuring the safety and security of guests, team members, and table assets.

Other duties may be assigned as needed to support casino and departmental operations.

Responsibilities

• Monitor table game activity continuously to ensure accuracy, adherence to procedures, and protection of game integrity.
• Manage and safeguard all gaming cards, equipment, and assets.
• Ensure proper use of the table, shoe, paddle, and all required equipment.
• Oversee and verify accurate, timely payouts and correct dealer errors when necessary.
• Oversee administrative functions including table fills, credits, player ratings, and game rundowns.
• Assist with monitoring staffing levels to ensure proper coverage and adherence to labor budgets.
• Identify and analyze guest play patterns to detect potential cheating, scams, card counting, or unusual play activity.
• Maintain strict confidentiality regarding financial information, company policies, procedures, and both guest and team member information.
• Ensure compliance with all regulatory requirements and company policies.
• Support ongoing improvement of dealer skill levels and customer service standards.
• Maintain a clean, organized, and professional work environment.
• Ensure the safety and security of all guests and team members on and around assigned tables.
• Remain knowledgeable of all casino events, promotions, and special activities.
• Perform all duties in a high-volume, fast-paced environment while managing frequent time pressures.

WHAT YOU WILL NEED

• High school diploma or GED preferred.
• Technical school training or previous casino experience dealing table games preferred.
• Proficiency in all casino table games offered is required.
• Must be able to obtain and maintain a valid Colorado Gaming License.
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime as needed.

Additional Requirements

• Ability to read, write, and understand basic instructions in English.
• Strong verbal communication and interpersonal skills.
• Excellent eye-hand coordination and ability to make accurate, rapid calculations of chips and currency for payout purposes.
• Knowledge of cheating methods, theft techniques, and advantage-play behaviors.
• Ability to perform duties accurately in a high-volume, fast-paced environment with frequent interruptions and time constraints.

Salary: $ 32.00 - $ 34.00 an hour