Table Games Shift Manager

Gate City Casino; Nashua (NH); On-site; USD 61,000 - 104,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Bonuses & holidays

Job summary

Delaware North Gaming is seeking a Table Games Shift Manager at Gate City Casino in Nashua, NH. Lead the table games team, ensuring compliance and delivering exceptional guest service in a fast-paced casino environment.

Ideal candidates have 3+ years of supervisory experience in table games or poker, with familiarity in craps, blackjack, roulette, poker and carnival games; NH gaming license eligibility is required. Benefits include health, 401(k), and performance bonuses.

Qualifications

• 3+ years of full-time supervisor/management experience in table games or poker.
• Experience in craps, blackjack, roulette, poker, and carnival games.
• Ability to obtain and maintain a New Hampshire Lottery gaming license.
• Basic computer skills; familiarity with Microsoft Office; Excel/Player Tracking preferred.

Responsibilities

• Train, supervise, and schedule table games staff to ensure proper staffing and performance.
• Monitor operations for compliance with New Hampshire Lottery Commission regulations and internal controls.
• Oversee game operations, including fills, credits, and maintaining a safe environment.
• Promote positive guest and team member relations by addressing concerns and recognizing performance.
• Coordinate work assignments and support a culture of accountability, professionalism, and regulatory compliance.
• All other duties as assigned.

Skills

Table games knowledge

Team leadership

Regulatory compliance

Tools

Microsoft Office

Player Tracking systems

Job description

The opportunity

Delaware North Gaming is searching for a Table Games Shift Manager to join our team at Gate City Casino in Nashua, New Hampshire. As the Table Games Shift Manager, you will oversee the daily operations of our casino’s table games department. This leadership role is responsible for supervising staff, ensuring compliance with gaming regulations, and delivering exceptional guest service. The ideal candidate will have a strong background in table games, excellent communication skills, and a proven ability to manage a dynamic team in a fast-paced environment.

Pay

Minimum – Anticipated Maximum Base Salary: $61,200 – $104,000 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Assist in training, supervising, and scheduling table games team members to ensure proper staffing and performance
• Monitor casino operations for compliance with New Hampshire Lottery Commission regulations and internal controls
• Oversee game operations, including fills, credits, and maintaining a clean, safe, and hazard-free environment
• Promote positive guest and team member relations by addressing concerns, resolving complaints, and recognizing performance
• Coordinate work assignments and support a culture of accountability, professionalism, and regulatory compliance
• All other duties as assigned.

More about you

• Minimum 3 years of full-time supervisor/management experience in table games or poker required
• Must have experience in craps, blackjack, roulette, poker, and carnival games
• Ability to obtain and maintain a New Hampshire Lottery gaming license
• Basic computer skills, knowledge of Microsoft Office Suite, and knowledge of employment laws
• Intermediate computer skills in Excel, Word and Player Tracking systems strongly preferred.
• No degree required

Physical requirements

• Ability to stand, walk, or sit for extended periods of time
• Ability to lift at least 30 lbs
• Must be able to work nights, weekends, and holidays

Shift details

• Evenings
• Overnight
• Holidays
• Weekends