Table Games Shift Lead — Casino Floor Manager

Delaware North; Nashua (NH); On-site; USD 61,000 - 104,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Annual performance bonus

Paid vacation and holidays

Parental bonding leave

Tuition or certification reimbursement

Friends-and-family discounts

Job summary

Delaware North at Gate City Casino in Nashua, NH seeks a(Table) Games Shift Manager to lead the table games team, ensure regulatory compliance, and deliver exceptional guest service. The role requires strong leadership, casino knowledge, and the ability to manage a fast-paced environment.

You will supervise staff, oversee game operations, and maintain a safe, compliant work area while promoting guest satisfaction and team accountability.

Qualifications

• Minimum 3 years of full-time supervisor/management experience in table games or poker.
• Experience in craps, blackjack, roulette, poker, and carnival games.
• Ability to obtain and maintain a New Hampshire Lottery gaming license.
• Basic computer skills including MS Office; Excel and Player Tracking systems preferred.

Responsibilities

• Assist in training, supervising, and scheduling table games team members to ensure staffing and performance.
• Monitor casino operations for compliance with NH Lottery Commission regulations and internal controls.
• Oversee game operations, including fills, credits, and maintaining a clean, safe environment.
• Promote positive guest and team member relations by addressing concerns and recognizing performance.
• Coordinate work assignments and support a culture of accountability and regulatory compliance.
• All other duties as assigned.

Skills

Team leadership

Staff supervision

Communication skills

Guest service

Table games knowledge

Tools

Microsoft Office

Excel

Player Tracking systems

Job description

Delaware North at Gate City Casino in Nashua, NH seeks a(Table) Games Shift Manager to lead the table games team, ensure regulatory compliance, and deliver exceptional guest service. The role requires strong leadership, casino knowledge, and the ability to manage a fast-paced environment.

You will supervise staff, oversee game operations, and maintain a safe, compliant work area while promoting guest satisfaction and team accountability.