Table Games Pit Lead

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

401(k) matching

Medical coverage from day one

Paid time off

Job summary

A leading entertainment company in Pennsylvania is seeking a Supervisor for the Table Games department. This role involves managing team dynamics, ensuring strict compliance with gaming regulations, and delivering superior customer service. Candidates should possess a Bachelor’s degree or years of relevant experience. Proficiency in Microsoft applications and excellent communication skills are required. The position offers a dynamic, fast-paced work environment with opportunities for career growth.

Qualifications

• Must be at least 21 years of age.
• Bachelor's degree or 5 years of relevant experience.
• Must have excellent written and oral communication skills.
• Knowledge of Table Games operations is essential.
• Ability to handle guest concerns diplomatically.

Responsibilities

• Supervise and manage staff effectively.
• Create efficient schedules and manage labor costs.
• Support customer service standards.
• Ensure compliance with all regulatory requirements.
• Maintain accountability for gaming equipment inventory.

Skills

Written communication skills

Oral communication skills

Problem resolution

Team management

Customer service

Microsoft Office proficiency

Knowledge of Table Games

Education

Bachelor's degree

5 years in Table Games Operations

Tools

Microsoft Excel

Microsoft Word

Job description

A leading entertainment company in Pennsylvania is seeking a Supervisor for the Table Games department. This role involves managing team dynamics, ensuring strict compliance with gaming regulations, and delivering superior customer service. Candidates should possess a Bachelor’s degree or years of relevant experience. Proficiency in Microsoft applications and excellent communication skills are required. The position offers a dynamic, fast-paced work environment with opportunities for career growth.